Universal Studios Florida Lost and Found — Local services in Orlando

Universal Studios Orlando is an incredible destination, offering a refreshing and thrilling alternative to Disney. The park truly shines for its adrenaline-pumping attractions, such as Rip Ride Rockit, The Incredible Hulk Coaster, and the jaw-dropping VelociCoaster. These rides are designed to deliver high-speed excitement, making it an ideal choice for those seeking a more grown-up experience. At the same time, families will appreciate the wide range of kid-friendly attractions, from interactive shows to themed rides that keep younger visitors entertained all day.

The atmosphere throughout the park is immersive, with well-designed themed areas that transport you to iconic movie worlds. Dining options are plentiful, with everything from quick snacks to full meals available. The restaurants just outside the gates at CityWalk are also worth exploring, offering a mix of casual and upscale dining for all tastes.

One thing to keep in mind is to pack light. Many of the premier rides, such as VelociCoaster and The Hulk, require you to store your belongings in lockers before riding. While this ensures safety and comfort on the attractions, it can be slightly inconvenient during peak hours when locker lines may form.

If you’re a Harry Potter fan, the 2-park hopper pass is essential. This allows you to explore both Diagon Alley (in Universal Studios) and Hogsmeade (in Islands of Adventure), connected by a magical ride on the Hogwarts Express. The level of detail in the Wizarding World is extraordinary, making it a must-see even if you’re not a die-hard fan.

Pros:

Thrilling, high-quality rides for both adults and kids.

Immersive themed lands, including the Wizarding World of Harry Potter.

Plenty of dining options inside the park and at CityWalk.

Clean, well-maintained, and easy to navigate.

Cons:

Locker requirements for major rides can be inconvenient during busy times.

Admission and upgrades (like Express Pass or park hopper) can get pricey.

Wait times for popular attractions can be long without Express Pass.

Final Verdict: Universal Studios Orlando is a top-tier theme park that offers something for everyone. It’s especially appealing for thrill-seekers and movie lovers looking for an immersive experience. Despite some minor inconveniences, it’s a must-visit destination that will leave you with...

To whom this may concern:

My name is Dashaunda. I'm a previously employee of Universal Studios for 7 years. On Saturday July 16th a few friends and I decided to go City Walk to visit Rising Star to do karaoke, eat and have fun. Upon entering we were sat down. After a few minutes our waitress Jessica comes over and tells us in a hasty way that they're not serving food only drinks due to the weather. She didn't give us an opportunity over the drink menu before she rudely left our table and proceeded to assist the table that arrived after our table. I asked to speak with the manager. Michael the manager came over and I explained to him what happened. He seemed very nonchalant and acted like he didn't care. My friends and I eventually left. I have been in HR for about 16 years and can't believe how the lack of customer service and professionalism. I feel that upon entering we should've been told that the restaurant wasn't serving food as that was one of the reasons we attended along with karaoke. Along with this concern the manager showed no empathy.He seemed if he didn't care. The only employee that was helpful and communicated effectively to me was a young lady by the name Neah. I will never patronize this establishment again. I hope that you reach out to the staff and help them understand the importance of customer service and empathy.

Kind...

I am never made a review but I am very upset never like before especially in UNIVERSAL!! I left my belongings with my refill cup and my vape into the lockers at the (Mummy). I came 14 minutes EXACTLY to get back my belongings the door when they close the door and said to go to the “Lost and Found “ (It was closing time) After I went to the lost and found they said i have to wait “40 minutes!” To get the belongings. I had to cancel my booking reservation at a restaurant. After 55 minutes waiting I got everything except my vape and my REFILL CUP! They sent me to guest services and they were no help other than “I will give u a case number” like how will an EMPLOYEE lost my stuff??? Guest services sent me back to lost and found to spoke to Amanda and she mentioned there is nothing they could do?? I had security called in because they seen my anger, I get it but this is very unacceptable for my experience here especially at universal!! I will contact again tomorrow to get a least something back when all this that could be voided when that lady didn’t close the door on my face to get my stuff. I will not forget that this is very surprising sad to hear how your stuff gets lost when it was secured! I will need a response back and I will call until something or someone...