LA Fitness — Local services in Oro Valley

I joined in May of 2025 and to date everything has been going wonderfully. However today I had perhaps one of the most unprofessional interactions I've had wire someone in a customer service position. Two days ago I arrived to a sign indicating the pool was closed. When I inquired about it reopening I was told it wasn't technically closed and we could swim at our own risk which I did. This morning I called a little before 9 am and spoke to Miranda D and asked if the pool was open and if any classes were going on. She told me there was an aqua fit class at 9 but after that it would be open for lap swimming. I arrived around 10:45 and a man was in the pool swimming laps. Right after I got in she entered the pool area and asked me to get out. I asked why and she claimed she didn't like the look of the pool. I told her about the interaction two days ago and asked if we could swim at our own risk or if I had to get out. She replied "Well I'm not going to drag you out." At that point I replied "Okay I'll respect that." And I got out of the pool. I proceeded to walk out a door that had been propped for the past 3 days with a fan that people have been going in and out of. She waited until I got into the doorway and then yelled across the pool "You can't go out that door" at that point I was already out and on the other side. She proceeded to chase after me screaming "What is your name. I will revoke your membership right now. What is your name." I was stunned. I went to the desk to speak to a manager who I knew and I expressed concern that she was confrontational, aggressive and threatening. She denied that yelling at me saying she would revoke my membership was a threat. At no point did I argue with her, raise my voice or otherwise engage with her in a way that could be considered disrespectful. It was such a benign situation that I was truly stunned at the unprofessionalism displayed. I asked for her supervisors name and she provided Alex Luna. She contacted him in my presence to let him know I would reach out. I've attempted to do so and so far I've received no response. I then reached out to James Tyree and have not received a call back either. I am concerned that this level of unprofessionalism was exhibited. And even when attempting to talk to her she could have apologized at that point for her reaction but instead dug her heels in. I think the way she engaged was entirely inappropriate and demonstrates a lack of professionalism and maturity that is required for the position she is fulfilling. If that is how she engaged with customers in a customer service position it is alarming. No one deserves to be yelled at and treated with the level of disrespect I was subjected to when i ultimately willingly complied with exiting the pool through an open door that multiple people had gone...

I am new to the area and wanted to try out local gyms so I could get an idea of how busy it would be when I go to the gym and also test out the equipment to see if it is being taken care of or not. Upon entering the gym and asking for a day pass I was greeted by a young man who denied any and all trial periods for the gym and he suggested on touring the gym to which I agreed. After touring the gym he sat me down and started pressing me hard to buy a membership when I haven’t even gotten to try the gym out, which is extremely strange to me. When I asked him again about it he gave me a snide comment on saying: “Have you ever been to a gym before? Its all the same.” and “You don’t ask to try buffet food for free before you buy it, do you?” (To which I thought, well you don’t pay for a year membership for a buffet) but I didn’t want to argue with an 18 year old. After some more combative statements and pressure to buy a membership now, I decided to leave because I didn’t want to be pushed around to buy something without even trying it out first.

I went back to my car and searched online and to my surprise I found a free 4 day trial membership. I went back inside and scanned the QR code and his desk buddy waved me on by. Upon exiting the restroom I was immediately confronted by this young man talking down to me in a very angry voice saying: “This is not how we do stuff around here.” I felt like a dog being talked down to like that, and he escorted me back to the front desk to where he demanded me to sign in again while staring me down.

Apparently his buddy at the front desk forgot to take down my liscense for the trial period, and after entering in my credentials I was all good to go. The gym is pretty nice and I would consider getting a membership, but I do not know if I want to be greeted by some teenager on a powertrip each time walking in. Obviously he hasn’t been trained correctly in sales/customer relations and it shows. I am writing my review now, but I intend on talking to a manager about the matter because I can’t begin to express how disrespected I felt through my encounter with the...

A Gym That Has It All! One of the best things about LA Fitness is its wide range of amenities, making it more than just a place to lift weights. Whether you're into strength training, cardio, swimming, or group workouts, this gym has something for everyone.

🏋️‍♂️ Strength & Cardio Equipment LA Fitness is well-equipped with: ✅ A large free weight area with dumbbells, barbells, and squat racks. ✅ Plenty of resistance machines for targeted muscle training. ✅ A variety of cardio machines like treadmills, ellipticals, rowing machines, and stair climbers.

🏊‍♂️ Pool, Sauna & Whirlpool One of the standout features is the indoor swimming pool, perfect for lap swimming or water exercises. After a workout, you can relax in the whirlpool or sauna, which is great for recovery and muscle relaxation.

🏀 Basketball & Racquetball Courts For those who enjoy sports, many LA Fitness locations offer full-sized basketball courts and racquetball courts. Whether you want to shoot some hoops or get in a competitive game, these courts add a fun alternative to traditional workouts.

💪 Group Fitness Classes If you like working out in a group setting, LA Fitness provides: ✅ Yoga & Pilates for flexibility and core strength. ✅ Zumba & Dance Classes for a fun, high-energy workout. ✅ HIIT & Bootcamp classes for intense, full-body training. ✅ Cycling Classes for a great cardio session with motivating instructors.

🚿 Locker Rooms & Showers The gym offers spacious locker rooms with showers, changing areas, and lockers for storing your belongings. The cleanliness depends on the location, but in general, the facilities are well-maintained.

🛠️ Personal Training & Kids Club For those looking for extra guidance, LA Fitness provides personal training services to help with customized workout plans. Some locations also have a Kids Club, offering childcare while parents work out.

Final Thoughts LA Fitness provides a well-rounded gym experience with excellent amenities for different types of workouts and recovery. Whether you're a beginner or an experienced gym-goer, you'll find everything you need to stay active...