VanDuzer Jewelers — Local services in Ottawa

I went in the other day to look for a wedding band and to get an old ring resized. I thought the prices were reasonable, but I thought the staff wasn't very welcoming (And I should know, because I had been to 6+ jewelry stores shopping for an engagement ring). They were very apathetic and it gave me the feeling like I was just bothering them and getting in their way. It was really disappointing, because I heard so many good things from friends and coworkers. I was very excited to go there... I really hope it was just a fluke or them just having a bad day, but I am not going to spend my money at a place that can't even make me feel welcome in...

Popped a diamond out of my eternity band just a few hours before leaving for a 2 week vacation. Stopped in to see if there was any chance in saving my ring for the trip. The staff were so kind and helpful. He stopped what he was doing and instantly jumped to work. You won’t find this kind of customer service just...

My fiancé bought my engagement ring 3 years ago and it was great service. I went in today to get my wedding bands resized. The man who resized my rings was super friendly and accommodating to my needs. Highly recommend...