The Container Store — Local services in Overland Park

I visited The Container Store in hopes to find specific sized bins for a new home that we are building. The cabinets in the laundry room and pantry are quite deep, which I quickly realized would become a deep, dark, cavernous hole for EVERYTHING to get pushed back into never to be seen again. As I entered the store, I was overwhelmed not knowing where to begin in planning these two areas. Dennis Zahn was able to assess what my needs were and directed me to a section in the store for bin sizes that would meet my needs. I purchased a couple of the Elfa mesh bins with easy gliders and took them to our new home to complete planning these areas. I went back to the store that night with my long list of a wish list. In no time I ran into David, who was a blast to work with. He asked appropriate questions to help us be sure we were on the right track and same page. As he got a better understanding of my plan, he and a few other staff went into high gear pulling all the bins, gliders, dividers, and tags for me! This really is a specialty store that seeks to meet the customer’s needs. I like that they were not working on commission or pushing sales. I can hardly wait to put my plan into action. I will...

I visit the Container Store in Overland Park, KS with some frequency as I’m always looking to make the aging process a bit easier on myself. (I bought a kitchen cart/island there after my most recent surgery so I’d no longer have to bend into a cabinet for pots and pans. Wisest & most economical solution EVER!) I love the convenience of traveling just a few miles over the state line from Lee’s Summit, MO! The store is always clean and well stocked, even in these times of COVID-19. The last 2 visits have focused on kitchen cabinet pullout drawers. I bought the LYNK brand which I am thrilled to discover is a Kansas City metro (Lenexa, KS) product! Buy local! Woo hoo! I’m no carpenter so it has taken me a couple of trips to get the sizes right, but I’m thrilled with the relative ease of installation and cost compared to hiring a company to come in. (As a POP member, returns are SUPER easy, even if you’ve misplaced your receipt!) It took my husband awhile to install the first one, but it was a breeze once he had the hang of it. I really appreciate the high quality products made available through the...

Worst shopping experience in my entire life. If I could give less than one star I would. On July 5th I was in the store and a clerk approached me and asked if she could help me. I said yes and said do you have any of the old fashioned beer openers (needed it to open chicken stock)? She looked at me and said, "oh how cute, a little old lady asking for a beer opener." While I am not tall, old would not be a term that would describe me. From a fitness stand point I could pretty well take anyone one. I was speechless as well as mortified by her rudeness. Unfortunately I did not get her name or her title. This individual was at least in her mid-forties by my estimation. Had I not wanted what I had in my hand to purchase I would have dropped everything and left the store. Will not be darkening their...