Mega Replay — Local services in Owensboro

I work with a charity called Christmas Wish, and for the past few years we have used a space next door to this Mega Replay location. All of the employees and the Manager Gary are exceptional in their service, knowledge and patience. Many times a day during the month of December, when our charity is operating, I go to this store to purchase games and equipment. I always have numerous questions about which games work best for each child I am purchasing for. More times than not I am also frantic because we are so busy. Every single employee at this store is very understanding and they all work with me to make the best selection and work out the best deal, especially when purchasing in quantity which I cannot express enough how much I appreciate because we are using donated funds for the purchases. Every employee greets me with a smile which makes me enjoy...

Idk why I even try to keep coming here every time I come in I get no help and last time I check u always help the customer no matter if u close in a few minutes or not and everytime I go in there I everyone standing around not will to help the customer and I have even seen employees low ball customers on there trades for example I saw someone bring in a extremely rare collector edition of a game and they only offered him 100 and it was the complete master edition of legend of Zelda breath of the wild in perfect condition I highly recommend the everyone save your time go here ur better off going a few stores down to big bang or go to one of the 2 game stops or 2nd and charles or secret castle toys in games this is the third time this has happened I am at the point of report...

Been coming here for years, couple times a week. Today, I came here to sell a trackball, one that still sells for a good price new. Waited around for 45 minutes with no answer, while they moved on to helping all the other people who came in after me. Those people got to leave before I did. After waiting all that time, I was told they couldn't accept my item. The last 15 or 20 minutes that I was there, I wasn't even able to ask for my things back because they moved on to helping other people, including pricing out hundreds of dollars worth of items that someone else had brought in. If they didn't want to buy what I had to sell, they at least didn't need to waste that much of my time. No customer deserves that, especially one who shops in your...