Soundz Good Garage — Local services in Oxnard

I was new to the area and had just got a new car. I heard about this place through their radio ad. After multiple subpar interaction with this place here's my takeaway. Customer oriented staff trying solely to make a sale. Their shelf prices are initially marked up a little too high but when making the final purchase they combat that with deals, special offers and savings that would be about appropriate considering their a vendor who still needs to make something for the merchandise. After i noticed they offered more than just amps, subs and capacitors I ended up getting a lot of customization work done aswell. Across the board the quality of the work was below a perfessional standard. Having multiple sound systems before I knew atleast the very basics. Knowing that my (stock) head unit which didn't jiggle prior to the work should not jiggle after either. Which they did admit after I brought it up, some part of it had broke that they had intensions of fixing it once they ordered it at no cost to me. Personally i feel mistakes happen and i understand that completely. If i have to return the day after with a complaint to be offered an apology with a solution at that point doesn't really sit right with me. I paid for the upper teir LED lights because i hate when the lights dim when the bass hit. When I picked up the car i noticed the light had to power up so i popped the hood and it had the packs for H.I.Ds. when i brought this up i was told again sorry but the lights i wanted couldn't work with my car so they put in what they could.( At no point was i made aware of this in the day and a half they had my car). Why not leave my headlights alone if the product you sold me wasn't correct. On top of that they glued not only my headlight unit closed apparently the H.I.D kit was incorrect aswell and they glued that into place. The work was so bad that when i took it to another shop to swap my day time running light they refused to work on it because they didn't want to be responsible for trying to put my headlights back together. The wires were also the thin speaker wire that came with the kit they installed and said they'd be fine for the set up i had, which was incorrect. You don't push 1500 wats through standard speaker wire. They did tint my windows which is honestly the only thing i think they did a good job at. Every step of the way through this process i learned even with an appointment that a " no problem 20 minute job" would have me waiting there for hours on end. I would drop my car off before work the day prior and they would never call at the initial dead line to let me know why the work was not done yet or how much extra time they might need. Another thing that i got a lot was when taking my car back to them for any reason covered by the warranty they offered to honor it but there was always a cost somewhere with that be it for a new piece at a "discount" or the equipment was free but i would just need to cover the some part of the labor. Ultimately sounds good stereo can make a sale. Sounds good could not give me reliable, quality work in a timely fasion. In hindsight if i could not have had these interactions with them. I would have saved myself a lot of time being frustrated and money. Please learn from...

Soundzgood Stereo should be called SOUNDZGREAT Stereo!! Great Shop, Great Service, Great Deals, Great People, Great Everything!!! I own a Mercedes Benz R350 which I took in to get an Alarm, Amplifier, Woofer & Tinted Windows. Miguel not only HOOKED me up with a GREAT Deal but the Installers went out of their way to try different Amps and Woofer boxes till the sound was AWESOME!! The Tint job was Flawless and the Alarm lets me know if the alarm gets set off on my I-phone. What I really like about Soundzgood is they weren't pushy and only suggested what would benefit ME as a customer. I Really felt at home there as my comfort zone was never violated. I drove away Happy & Content with the experience I would recommend to anyone who wants a Friendly Worry Free Hook-Up! My Wife was so Happy with the Job Soundzgood did on my Benz that she took our Cadillac Escalade in and Got the Hook-up of the Year with an Alpine Navigation system, Window Tint, T.V./DVD Headrests ( Which the Kids LOVE!!). Again we left with smiles for miles from the BEST Stereo Shop in the County. I've been to lots of Stereo Shops over the years and have never felt so at ease with a place like I am with Soundzgood. My Wife wants to get 22" wheels next to make her Cadi the ultimate ride. I recommend this place to anyone who wants a Great & Honest experience. I want to say that Joesph Mathlynn or Mr. Google user or Hyyycccinn Lite or however you spell your name sound like your the competition from around the way who cant even come close to the service and performance to which Soundzgood thrives on to keeping customers like my wife and I coming back for more. Thank you Soundzgood crew for making me feel...

Doesn't sound good should be more like it. I have grown up in the Ventura area and had herd everyone talking about how long sounds good has been around. So why not try a stereo shop that has been around forever. BIG MISTAKE. First of all they know nothing of customer service. I went in and didn’t even get any help at first because everyone was talking and fooling around. Like i was nobody in their eyes, worried about the car club members not you average JOE. Then finally after 15 min’s Miguel approached me. Right off the bat tried selling me a deck that was way over priced and honestly i didn’t need it. All i wanted was some speakers and an amp. After he constantly tried to sell me overpriced things that i had no need for, i finally broke down and bought a system with them. I figured "Hey if they have been around for so long they knew what they were doing". BOY WAS I WRONG I not only got my car back it was a mess. My car is no trash can so why leave extra pieces of wires everywhere and plastic baggies. So after hearing the system my left side speakers didn’t even work. I took it back for them to fix and they hassled me about it. After pulling their teeth to fix something they messed up it was half assed fixed. Some of my speakers were not even screwed in all the way. That’s not all, after looking around at other places that had product similar to sounds good they ended up being the most pricy place i could of went to. I would strongly recommend NOT going to sounds good unless you want ripped off and lied to.SO IF YOU WANT TO BE RIPPED OFF "SOUNDS...