Esplanade Shopping Center — Local services in Oxnard

1st time at the store: The front entrance male clerk asked me a personal question and would not move from infront of me until I answered the question. This was very unprofessional and I was on a time crunch. There was a female clerk that even had a concerned look on her face.

2nd encounter: I was on the phone for 2 hours trying to get assistance on a debit charge discrepancy. During this time I was hung up on, and no one was able to assist me in the rental truck department. Finally, someone answered in a different department and transferred me to a Manager.

3rd encounter: I went in to ask about a product I had seen on line, so I went up to customer service. Mind you, I was the only person in line, and could not get assistance. The customer service clerks were too busy talking to each other rather than assisting a customer. They even had the audacity to look back at me and continue their conversation. Finally, I walked up to someone and asked for their assistance and he helped me.

If I could give 0...

Oxnard store can't handle curbside pickup. They're 4-for-4 failures for us - even when the items were mere inches away from their service desk, they couldn't pull them, even 7 hours post online purchase. Then, when I give up and go inside to get the item myself, they have absolutely no idea how to proceed, given that I already paid online, dishing there with the item in hand ('cause I went and got it MYSELF) but their screen says that the order isn't ready for pickup yet. Clueless. Stumped. Had to ask TWO different managers. Wow. The Camarillo Store curbside order process was FAST and completely efficient. Camarillo is far from home, so they're only 1 for 1 - but that beats 4-for-4 failures, every day of the week! These 4-for-4 failures have spanned almost 2 months, so, it seems to me that the Oxnard store is NEVER going to get their act together. I wish district management would see, and address this. We only shop here as a last...

It's a big ol strip mall with chain restaurants (BJ's In& Out), Home Depot, Staples, & a small Walmart. Not exciting, but is utilitarian. I used to wait there everyday waiting for wife to pick me up & take me home (carpool). Since she was consistently late, I started walking home from there. The 5.5 mile walk was v healthy for me. One day I befriended a goose that'd been knocked down during a storm. The goose recovered it's strength by eating grass from a large patch. I would bring her cracked corn, too. One spring day, she (the goose) returned with a mate. Sadly tho, the property was torn down & rebuilt as an Albertsons mkt & I lost track of...