Great Computer Deals — Local services in Pahrump

I had an external disk drive, but I was not able to play a movie or any kind of disk on my laptop with it. So I took it to this shop to have them figure out what's wrong. They tested the disk drive, and it was bad they offered me a new one. I started my laptop to check out the new drive, but it didn't started needed a long time to start. They offered me a diagnosis of why it is slow. I accepted and left my computer there. The next morning, they called me to tell me that the operation system corrupted needs to replace it, and all my software will be erased, and I need to reinstal them one by one. I told them I can't do that because most of the disk missing although I made a copy of them to the hard drive should print them out to a blank disk then I can install them from that disk. I can't do that because my laptop doesn't work at all, they told me. I was shocked. What can I do now? Asked them. Maybe we can help you with that too, but it will cost extra they told me. What kind of software is installed? They asked. I don't know all of them by heart, I told them. They wanted to know which ones I wanted to save. Then they asked, "Do you want to save turbotax?" No. AOL gold? Yes. Microsoft works? Yes, I told them. At this point, I was thinking, how do they know what kind of software installed if they can't make the pc running? So I went to their shop, picked up my laptop, paid the $50 diagnostic fee, and left. At home, I turned it on, and I needed half an hour to boot up. After that, I ran a virus program and made other adjustments, and my laptop was fine, just like new. I still need a disk drive, but I'll buy it somewhere else. Never put my feet...

It’s never a good time for computer issues. My Mac stopped recognizing my external hard drive. I called Great Computer Deals and spoke with Sterling. He was very helpful and recommended I bring my Mac and EHD by for him to check out. He explained their VERY reasonable diagnostic charges.

Because of the Covid-19 Pandemic, there were notices on/around the front door requesting a call to their number first to let them know you (the customer) was there. I called and quickly Sterling came out. He gave me the option to wait in my van or in the store. I opted to wait in the store.

During the time I was there, there were five other customers and with the exception of one (and me), no one wore face masks. No one else called the number as requested. It is Pahrump, however. I mentioned to the owner/manager that I REALLY appreciated that they were following the CDC recommendations even if the customers didn’t.

Sterling diagnosed the issue quickly and made recommendations based on the least-costly solution. In the end, I opted to replace my 5-7 year old EHD (maybe older) with a new 2TB My Passport along with a flash drive and a new power cord for my Mac.

The service at Great Computer Deals was fantastic and they offered very good value. I also appreciated that they are taking the pandemic seriously, wearing masks, gloves, and practicing social distancing. I am only here temporarily, but I will tell my brother who lives here that if he needs any computer help to go to Great...

I initially went into the store to get my phone screen fixed, and was satisfied with the service. However, 5 months later when I found out they gave me a defective phone screen because my phone stopped working, I was less pleased. When I took my phone to a different store, they were shocked by the screen I had payed $126 for. As was I, after seeing the TAPE coming off on the inside, and the many missing screws that were causing my phone screen to black out without notice for hours (which turned into days). Looking for an explanation, I went back to "Great Computer Deals." I was met with rude employees, and an even more rude owner who claimed that I was shown a different phone screen than the one they had given me, and I had also been lying, then I was just...