Big sign in Legacy in Palm Beach Gardens, Grand Opening. I convince my husband to stop and and there's a sign on the door that states that they will be right back. This is a huge store. Who does that? Im done with them before I start.
Follow up: I decided to give Bungalow a second chance.
I decided to stop into this shop because it is new in my area and I was curious to see what Bungalow Home Furnishings had to offer. The short answer to that is "Nothing" but an experience with a rude, angry, hostile, bitter & paranoid salesperson or part owner.
I walked in and the salesperson never even looked up from his desk. "I" made the jester to say hello.
This was the following dialogue:
Him: Have you been here before? Me: Yes, but there was a sign on the door that stated someone would be right back and of course, the door was locked Him: You didn't wait around? Me: No, it was working hours and therefore, I left Him: Don't you understand that people have lives (with attitude) ?? Me: Of course but I feel like someone should be minding the store Him: LEAVE MY STORE Me: I proceeded to leave the store as requested Him: Hollering, "You're NASTY" and proceeded to TAKE MY PICTURE as if to intimidate me.
"He" opened the front door to escort me out. No other words were spoken by me except, "thank you" when he opened the door for me to leave.
It is important to mention that:
I never raised my voice I never cursed I never threatened anyone (This was a huge man) I never harassed anyone And, I left quickly when asked
It should be noted that the conversation is one he started, by asking me if I had been to the shop before.
A good salesperson would have responded with, "I am sorry we inconvenienced you" instead "he" wanted to engage. He was locked and loaded and was probably pretty angry before I even entered the shop.
By the way, I didn't see anything in the store that I was even remotely interested in. With the combination of uninteresting goods and hostility, I give this shop 6 months and good-bye.
*Pls. read all the google reviews and the ones on Yelp. Interestingly, all of the potential customers complaints are consistent - problems with...
Read moreIf you are looking to walk into a store and buy something, this is not the place for you. I’ve been to bungalow twice. My first visit I was greeted by a lovely woman who was very helpful. She gave me her card and wrote down the info for the $5000 piece I wanted to purchase. Fast forward a few weeks and I’m further along in my project. I’m ready to look at the fabric options more closely. I enter the store and I am greeted by another lovely woman who instantly brings me the fabric options for the $5000 chair. A man joins our conversation and brings more fabric choices (now we’re up to about 200). When he asked if I was ready to make the purchase I said there were too many choices and I was going to have to send my designer in to choose. He said he hates when designers just send people in to pick stuff out. I calmly said my designer didn’t send me in, I had seen this chair on my last visit and when I didn’t like the chairs my designer had offered for a particular spot in my home, I knew that this chair was the one I wanted for my spot. He then asked what designer I was working with and when I told him, he literally snickered at me. I asked what that was supposed to mean and he again stated that designers can’t just send people into his store. I reiterated that my designer hadn’t sent me, that I found the chair on my own. He told me I don’t understand how these things work. Like stores? I don’t understand how stores work? Like where you go in and see something you like and purchase it? I then said “do you want to sell me the chair or not?” He said again I didn’t understand how these things work. I took my $5000 and left. If you go to the store expecting to purchase something, this is not the store for you, which is a shame because they have some pretty things. The ladies who worked there were nice, but if you come across the man that other people have written reviews about, get yourself to the exit asap. I believe they have zero returns so ask before you...
Read moreWhile visiting my mom for her birthday this weekend we stopped in hoping to find some new furniture for my patio at my primary home and potentially for my beach house.
After a few minutes of dealing with a lovely, helpful young lady the owner appeared with an attitude
He said we don’t transport items you should “buy where you live”. When we asked if we could buy from him and have it shipped. he said NO. When we wanted the name of the manufacturer so we could “ buy where you live”. He said get out I’m calling security
I would strongly suggest avoiding this store. You’re better off finding a friendly store who’s willing to help vs hate!
To be clear the owner started yelling across the room first…..as we looked at the back of a chair to see how it was constructed. In the middle of a conversation about one piece with my partner he immediately pivoted to me and yelled sternly “can I help you!” “ put that down! “. “Your not gunna shop my store” get out!” Like a switch had been flipped in his head.
He clearly can’t tell the difference between a customer and a competitor. His tone sacred my 85yo mother and then the conversation was more stern between all involved
All we were trying to do was buy patio furniture for TWO separate homes and all we got was yelled at, accused of “shopping his store”...
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