The store has repetitively disappointed me. When my grandmother was moving away and was selling her furniture here, they were hard to get a hold of. When my mom had me come in to have a lamp sold, I waited 20 mins for someone to price my item. I filled out my paperwork and was told to sit down. No one came back to help me (Even though the owner was just taking pictures of items) till a worker asked why the lamp was at the main desk. I was then given a very low price for this lamp (something that hasn't been a problem when my mother had gone in and gotten my grandmother's things priced, so just know if you're younger you probably won't get adequate service here, as I didn't). When I came back a few days later because my mother was not satisfied with that price, I was then repetitively and quite rudely told that was not allowed, even though my mother had gotten on the phone the day before and had been told it would be okay if she came in to get her item back. This store has no communication within itself and is extremely rude to anyone trying to sell anything. If you're trying to sell items I'd say go somewhere else if you're trying to buy stuff be ready to wait...
Read moreI heard RAVE reviews about this place and decided to go in looking for furniture - upon entering (at 10:20ish am, they open at 10:00 am) no one greeted me. I walked around the store, pricing out couches, end tables, and the like for about 10-15 minutes. No one asked me if I needed help, no one asked what I was looking for. All employees were at the front. One was sitting at the desk against the wall, the rest were standing behind the counter. They were engaging with the trunk drivers. When I called to let the owner know of my complaint, she told me I wanted nothing but to cause problems, that it was only 10 and what did I expect, and that she had no complaints in 8 years so I was wrong, then I was hung up on. I have never been treated this way by any small business owner. This woman is rude. I would NEVER trust her with my furniture because I would never trust her with...
Read moreNot happy today..Bought one item..and when delivered..got another item..Not the right Loveseat that I originally picked out..Is it "bait and switch"??? i.e.: someone wanted the other matching Loveseat along with the one that i had purchased and feel I got the wrong one..Know the colors..I picked out the Loveseat in CELERY..Got an entirely different Loveseat..although in good condition in BEIGE...Did not get a chance to closely examine the Loveseat as the delivery men were in and out in an instant and it was a dark, gloomy day and dark in the house..Not until the men were gone did I realize that this is NOT the Loveseat that i ordered..It IS Beige..NOT celery color and entirely different piece..Hope the owner makes it right for me..Not cheap..I paid...
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