Saks Fifth Avenue — Local services in Palm Desert

This is what I wrote. What do you think? Should it be changed or is it great the way it is?.A Grateful Thank You to Kim Woods at Saks OFF 5TH

I want to take a moment to recognize someone who made a lasting impact on me during one of the hardest times in my life. Kim Woods at Saks OFF 5TH is not just an incredible sales associate—she’s a truly special human being.

After the loss of my daughter, I walked into Saks feeling broken. I wasn’t shopping for fun. I was just trying to feel something, to put myself together again somehow. Kim greeted me with such warmth and genuine kindness. From the second we started talking, I could tell she wasn’t just doing a job—she cared.

But more than that, Kim knows what she’s doing. She knows fashion, she knows jewelry, and she knows what works for you. I’ve never met someone so sharp when it comes to putting looks together. She looked at me, listened to me, and just got it. Whether it was helping me find the right clothes, sunglasses, or the perfect piece of jewelry, she knew exactly what would suit me—not just on the outside, but where I was emotionally, too.

She didn’t push or rush. She guided. She explained things, made suggestions I’d never think of, and walked me through every option like a true professional. She knows the store inside and out. She knows what’s in stock, what goes with what, how to build a wardrobe that fits your style, your mood, even your healing. She has an eye for details most people miss—and she makes it all look effortless.

Talking with Kim felt like being with someone who was meant to be there in that moment. She turned a painful day into something full of grace. I left feeling stronger, lighter, and honestly—more like myself. That’s the kind of person she is.

Kim, thank you. I’ll always be grateful for how you treated me, how you helped me, and how good you are at what you do. Because of you, Saks OFF 5TH is where I’ll always shop—and I’ll always be...

AMAZING! Saks, PLEASE pay attention! Give this girl a raise.

Assoc: 781471 Jenn

An absolute phenomenal experience. It’s because of her that I’m now a returning customer. I just recently purchased Creed’s Les Royales Exclusives “Spice and Wood.”

Absolutely phenomenal!

Jenn took her time to help me through exploring the various fragrances on the counter. She addressed any questions I had and made some appropriate recommendations. Everything she did was completely on point.

It’s because she gave me samples so I could try them on my skin, is *The VERY REASON why I’m coming back next week to buy the Sublime Vanille.

Trying a fragrance on a piece of paper doesn’t cut it because we put it on our skin and each of us and our body chemistry smells different with each fragrance.

I plan on dropping a lot of money on Creed fragrances at your store —-thanks to her—- in the upcoming months.

Nope. She didn’t put me up to this review. I did this because she deserves the praise and she won you, ( Saks) a...

I went in to exchange a pair of shoes that were a defect. I had the receipt, the original box and in the original condition. The shoes were never worn outside my home. These are very expensive shoes that were a Christmas gift. Further, I was willing to pay extra $$$ for the a good pair without defects. However, the manager Mr. Stevens (son) insited that there were no defects and refused to exchange them. He insisted that I take them to another branch (6hours away) where the orinal receipt is from. He lacks basic common courtesy, proffesionalism and customer service. That said, if a negative star was an option he would get that instead. All in all, just an awful experiance dealing with an...