Washington Cleaners — Local services in Palm Desert

Dropped off my white Ralph Lauren polo for dry cleaning and got it back on time, which I appreciated. But after wearing it for just an hour (mainly sitting in my car), I noticed yellow spots on the back of the shirt—definitely not there before, and pretty sure it was from the detergent or cleaning process. When I took it back, the young man at the counter (I think he’s the son) was really understanding, apologized, and offered to have it re-cleaned, which was nice. But the owner (his dad) insisted it was my fault and told me to wash it at home myself, then bring it back if the stains didn’t come out. That didn’t sit right with me—I’m not paying for dry cleaning just to end up doing laundry myself! Honestly, the son knows how to treat customers, but the dad took it way too personally and didn’t seem interested in keeping me as a regular. I’m not trying to discourage anyone, just sharing my experience. I won’t be coming back, but hopefully, they can work on their...

Have been a patron of Washington Cleaners for almost five years. Their attention to detail and perfect press on my French Cuff shirts has kept me coming back, but their customer service yesterday blew me away.

My AHL off-ice official work shirts, pants, and blazer were dropped off a week prior and were ready for pickup, but work commitments had me on the road.

On Saturday, traffic made it impossible to get there before their 4pm closing time. With games scheduled at Acrisure on Sat & Sun, I was in a bad position.

I called them at 3:30 with the news that I was on the road, but couldn’t get there until 4:20. They actually stayed until I could arrive at 4:17 and saved the day.

Thank you Washington Cleaners, you have a...

I recently picked up my wedding dress from Washington Cleaners and couldn’t be happier. The dress took a pretty big beating during our wedding, and they did a fantastic job restoring it, it looks like new again! They were also incredibly patient with my timeline, allowing me to pick it up when it was more convenient for me.

Great service and great results,...