Dairy Queen (Treat) — Restaurant in Palm Desert

There were two of us trying to different flavors of shakes, one was a large vanilla and the second one was a large caramel Shake. The caramel Shake as I tasted it had almost no flavor of caramel at all anywhere within the body of the shake and just a slight hint of caramel overall. Even if the very bottom of the shake where there was a slight caramel color in two spots neither one of us tasted any real caramel flavoring to it other than a slight bit. The large vanilla shake was okay I guess not what I've had it other DQ's in the past. Upon walking in and looking around the building we walked down the side hallway and found only an entrance into an employee area we were told that because of the low volume of seating for the restaurant there were no restrooms available for the public we wanted to wash our hands and one of us really needed to use the restroom. That was not the reason we stopped we wanted the flavor of the normally Great cold shakes. We counted 32 chairs inside and 30 plus concrete bench seating spots outside and thought that was a little bit odd. Don't know the exact rules on requiring a restroom. But overall we were slightly okay with what we got and kind of wish we had just gone to the McDonald's down the road or the Kentucky Fried Chicken that they suggested we go to to use their restroom. They also make shakes and that might have been...

The girl name Sheyenne is very rude very disrespectful after I told her my order was not right does not listen to peoples order she started telling us that we were the ones the order the wrong thing, ice cream was like water was over charge for a small shake I didn’t order and she started to yell at us and say she was not gonna make the order again that we need it to leave, ask for the manager and she said she wasn’t not there, how convenient for her. I don’t recommend this place is bad customer service, so disappointed in DQ is not what it used to be, even if is “privately own” as...

I don’t expect much from DQ these days…and with this low bar, I’m still left disappointed. “Customer service” worker is on the phone and she then disappears for a few minutes while we are at the counter waiting to order. There is no one in the facility other than my husband and I at this point. We notice there’s a tip jar for “men” and “women” prompting the question of “Who tips better?” which is a battle for another day. Now to top it all off, the one item I wanted, and mind you it is advertised in at least two places inside the facility, was “not available” at that time. Bare...