AV area; read all the way through if considering to study here: 0 stars all around- DO NOT RECOMMEND.
While my time 'studying' here, in the course of 4½ months; we've had instructors quit half way through the course, fluctuating rules (depending who you are favoritism is didplayed), and no basic training- Their 'training' method is throwing school clients on us WITHOUT overlooking our work in the process. If we have questions, instead of TEACHING us physically, they will refer for you to go back to the ebook and read and view online videos. (Even tho your client is a real human being, sitting or laying down, waiting for the service to begin. They will rather allow you to make a mistake on your own, than stand by your side, teaching you the CORRECT way step by step.) Example.. Expecting you to work with expired nail polish and 3/4 clippers are busted..
I wouldn't doubt all the reviews of clients complaining on yelp and google to be 100% true. The work speaks for itself. The only staff I've seen care about their students work are the barber and nail tech teachers. (Which both left last I heard.) They were adored for the RIGHT reasons.
I should not forget to mention, if you decline to perform the service, you will be sent home for the day. Which eventually can lead to you being expelled. (But if you play victim, no matter what age you are, claiming and crying that you're being picked on, it's an exception.) I've witnessed the staff turnover and it's ridiculous, but understandably so, for this school lacks any kind of structure- starting with the Director- When concerns were brought to the attention of the director, she turns around to tell you how ungratefulyou are- Even tho you're the one stuck with the loan and paying their paychecks. The biggest red flag is how the staff waits last minute (hours before you should graduate) to let you know you're missing items in your profile is.
I'm emotionally and physically drained- If I knew that they didn't care about our education and if you continue or not- I would of driven to a better, more well known beauty school to get what I paid for- (our class never learned what the hydrafacial was.) And to be clear; because this is the only school besides Lancaster in the AV area for beauty, the Director has made it clear how she's not sweating how many student they upset- The money is...
Read moreMy son and husband get their haircuts here and they do a pretty good job. The customer service however is lacking. I walked in one day and stood at an empty receptionist desk for about 15 mins with ppl walking by without acknowledgement. I ended up walking around the school and finally found an instructor. Spoke w/ a rep last week to schedule a cut for myself and was told to call next Saturday for a specific person only to call on Saturday to be told the person I requested doesn't come on Saturdays. Instead of the new rep apologizing for the previous reps misinformation I got a smart remark. I know it.s a school but I expect great customer service since you.ll eventually be going out into the real world after school. Also, I think 12 bucks is kinda high for an Eyebrow wax for a student super inexperienced. It costs the same in a professional nail salon for this service. I do like that they cut my son hair for free, he.s 7 but my husband just helps instruct them on how not to leave a line of demarcation on his fade. I also like the fact that they have evening hours so I can...
Read moreTERRIBLE!! DO NOT COME HERE. My mom asked for a simple hair cut and to lighten her hair a bit. All she wanted was her gray hair to grow out naturally. sat here from 3:30PM to 9:00PM . Environment was hectic, everyone was screaming, no one was helping the student doing her hair . Which is probably why it came out this way. It’s heartbreaking to see my mother so excited to get her hair done and then it comes out this way. If you aren’t passionate about your job why even work at this school? What kind of hair stylist leaves a client like this. I guess you get what you paid for… $40 for this. And then they tried to ask her to come back for a second session and spend more money.
We used to come to this school all the time to get haircuts but will NEVER be coming back. Just spend more money and go somewhere nice where people actually care about...
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