I usually love this store but last night I was with a friend and we spent some time looking around at stuff figuring out what to buy and the entire time me and my friend were being followed around the store by the store workers and the off shift worker as well they all keep making comments to us and each other that “they hated when little kids steal” and other things referring to us appropriately stealing and being obnoxious like punching the store racks pretending to be mad and the same store worker also was makeing me stand on a specific side of the earring racks were there was a camera to keep and eye on what I’m doing makeing me uncomfortable and by the time me and and my friend check out my friend had to use the bathroom and 2 of the workers were still making comments and said something about checking cameras and I assumed went to do so and when I was finished they come back and made a comment again for the last time said “where’s the other one” referring too my friend who used the bathroom and was again saying something about us stealing we were not stealing anything everything we had was in are hand clear as day me and my friend were super uncomfortable with these workers and I’m so upset I can’t even go into my favorite store without being...
Read moreNormally this store gets a 5 star rating but this last time just was awful. My daughter went in there with headphones and a mask on and the first time an employee came up to her and started telling her about the deals that they had she politely told them to stop.
She is autistic and and gets overwhelmed easily. She especially gets overwhelmed with sound. The second employee came up and tapped her on the shoulder and made her remove her headphones for a second time to give her the same spiel.
By the third time, and just so you know between the first time and the third time it was about 20 feet, and a minute and a half. She yelled at the employee to please just leave her alone. She immediately felt bad, started to cry and apologized and told the employee she was having in a bad day and just to please please leave her alone.
The employee told her to “have a bad day somewhere else”
My daughter, not knowing what else to do in tears and needing the T-shirt she picked out for a gift bought the T-shirt and left.
As a mom with a daughter with special needs to the girl with green hair. I hope you get what you...
Read moreStore and products are alright, it’s the staff that’s the issue. Always very rude and incredibly disrespectful towards customers. Also extremely pushy when selling things. The main manager always seems to be in a nasty mood and is always eying up my daughter and making disgusting comments. He really makes her uncomfortable. The guy is a real creep and considering most of the staff is young girls I’m not surprised. The other employees aren’t much better, whether they are sitting behind the cash register or walking around the store, you can always hear them talking about you while you are shopping. The girls in management are some of the most rude and disrespectful people I’ve ever encountered. I think the company should just do a complete do over with this store and hire a much nicer and more professional staff. This is exactly why I’d rather go out of my way and go to Whitehall if my daughter wants to go...
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