Target — Local services in Papillion

I love target and totally dislike your telephone customer service. It comes from a place that seems to be unable to relate properly to USA culture. I missed my payment by stress and accident, and got the hateful message when I called in in the morning after it was due. The rep was slow, laborious and unable to relate to me in the way that was needed. I am considering getting rid of my credit card because of your telephone off country choice for customer service. I also missed my Amazon Store Card and called in immediately and before calling Target. They were off continent and culturally appropriate for me. Both of you took off the late fee. After mentioning I had been disabled for 7 months with 2 hip replacements the Amazon agent went further, to waive my payment and part of my balance. I was stunned and actually cried. It was pretty sweet. The customer service person on the phone. Was polite in her cultural style, but very slow and verbatim. She was unable to relate to me, and I did not have the patience to listen patiently to a very slow, too long and not relevant script. The harsh Target message that I was delinquent, as I was calling in 10 or so hours late to correct my error, really is heartless and inappropriate. Especially to me, calling in immediately to take care of my forgetfulness and hopefully avoid a fee, which I did in both cases. My experience is that Customer Service from Puerto Rico is culturally appropriate and helpful. Where ever you were located, what not what I needed after you terse message, and totally the opposite of the great...

Do not recommend the understaffed/not-staffed-at-all and ill-managed Target Bakery. My family ordered three, 12-count cupcake cakes from the Papillion Target Bakery. When we arrived to pick them up, no one was at the bakery, and we waited for well over 10 minutes to be helped. Eventually someone emerged, we got the cakes and began to leave when we realized that the cakes were not at all what we ordered. The frosting was all vanilla (we had ordered one with chocolate frosting and two with vanilla). The cakes were not the variety we had ordered but all one flavor. When we went back to the bakery, we again waited, this time for five minutes, until finally one of the employees from the Starbucks came over. We explained that this wasn't even close to what we had ordered and she apologized but, understandably, since she couldn't decorate cakes, she couldn't really do anything. She did give us 9 dollars in coupons which would have been okay except the order was over 40 dollars and the coupons didn't even cover the price of one of the not-even-close-to-what-we-ordered cakes. We were pretty upset about the cakes being totally incorrect, but really what was more frustrating was the fact that there were no employees or managers to discuss the issue with. Clearly, they are uninterested in repeat business and we, of course, are more than happy to oblige them. In the future, we will not be getting cakes...

I went in to purchase a few items to put together for teacher appreciation gifts. I found these cute Can coozies originally priced for $3 but had a sale sign for $2 above them at the end of aisle B17. Since they were a dollar off, I decided to grab a few (9). When I went to scan them at the self-checkout they rang up at $3 each and figured I’d request assistance to have it adjusted before paying. One of the team members said that because I had multiple items he’d have to verify the price which I understood. The service member called a manager for assistance. Rees (sp) went to B17 where I stated I found the items To verify. When he came back he stated that there is a sign that states the $2 sale. However, he was unable to give me that price because it was a mistake. I told him that I felt I should be honored that price, he said no and walked away. I am usually not one to get irate, but the level of customer service was just upsetting. As a manager, his approach to begin with was just not what I expected especially because the sign was there. I ended up not getting them and while it was a $1 off it makes a difference when...