Star Class Motors — Local services in Papillion

Took my 2012 Evoque with 71,000 MI on it. I purchased it from a dealer that had replaced the timing chain because of the timing chain code. The car ran perfectly fine except for hesitation when first starting out. They told me that the timing chain was not done properly and would have to be redone. I was told the estimate would be about $2,500. After the completion of timing chain install they begin to tell me other codes were coming up causing all these other issues. After a $6,500 bill they tell me that the motor still had issues. I discussed this with the mechanic that did the work and he tells me at the time of the install he had to use three razor blades to shim the positioning of the timing chain. Which in my opinion changes the precise setting needed to do the job properly and causes more problems. After paying the bill and driving away the car started acting up I'm running worse than it did when I took it in. After a conversation with Mark during pickup I was told that these things were a piece of junk and I should have never bought it and that they have nothing but trouble when they work on these. After a discussion with Mark at Star class Motors he had every excuse in the book to get out of taking responsibility for a job not done properly period for the $6,500 that they were charging me the motor could have been replaced with a remand with a full warranty. A vehicle with 71,000 miles is undriveable after taking it to Star class Motors. It's really sad because I actually drove the car there and it was running just fine. Except for the hesitation when his first starting off from ain't dead stop. Now I own a car I can't drive after taking it to Star class Motors. Now it's going to cost me more money to take it to someone that knows what they're doing when fixing a Range...

Can't say enough about the team at Star Class. And I do mean team. I had an issue with a used Audi A8 that I recently bought through a dealer. The same dealer also owns Audi here in Omaha. I had been having soem weird sounds and vibrations under slight acceleration since I had bought it. Audi looked it over, said the drive train was fine and poo-poo'd the issue. I spent money and put new tires on thinking that might be the problem. But the noise persisted. I eventually had a warning lite come on and decided to call Star. I had met the owner before and felt that he was a solid guy, and I live nearbye so the choice was easy. Well, they fixed the issue with the warning lite. I didn't even see it on my bill. And then they went to work on the "noise". They all drove the car, and not just around the block. The "drove" the car like a good mechanic should, to make sure they know exactly what I was trying to explain to them. They then got online and researched and found an issue that matched the symptoms exactly. Something Audi should have know about. They got the parts quickly, fixed the problem, had time to disucuss everything with me in person and were as reasonable as they can be considering it's an Audi, which are generally a bit more expenseive to fix. My car runs like a dream now. The way this kind of car should. I could not be happier, adn now consider them my go to guys for this car. If you have trouble with any type of German car, do not hesitate to call the...

Today its snowing and most repair shops are closed or too busy for more service. So what a perfect day to lose my phone in a friends Mercedes console/seat area. Lodged nice and tight under the seat with all the control boxes etc. The guys at Star Class Motors not only answered the phone but let us come right down and were able to dislodge my cell asap! I was blown away and relieved! I've never been here before but by the looks of their nice shop and vehicles combined with the great customer service, I can tell why they are highly rated. I would definitively recommend them! Thanks again...