Let me tell ya.....I'm hard to deal with!! When I walked in I was greeted with wonderful staff, Frankie went above and beyond for my needs!! I had a budget and he made it happen. 3 weeks later I went back in wanting to swap my living room furniture for something else ( I'm hard to deal with ) and once again Frankie made it happen. He was great, and I'm loving my new furniture!! No hesitation, no attitude about me swapping furniture. If your looking for great quality, friendly service, Payless furniture is the place to go!!!! Tell them...
Read moreWalked in needing a washer and dryer, and really needing delivery asap which I understand can be a task especially since they dont deliver on saturday lol but they went above and beyond and here I am less than 2hrs later on a saturday with my washer and dryer in my house and the accounts manager even came out and helped the driver and made it a point to shake my hand and introduce his self .. That is what good customer service looks like. Payless will get all of my future RTO business and I will be referring my...
Read moreVery unsatisfied with this place. Once I pay off my item I will never do business here again. They tell you one amount to make as a payment and when you call to make it, it’s doubled what they told you and then accuse you of lying. Very unhappy with the customer service I got today. Been happy in the past but since the management change I am not and will not be buying anything...
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