I have shopped at awesome collectibles many times and always spend hundreds of dollars at the location on paramount almost every time I visit. The usual lady and gentleman was not in there today which was unfortunate for me because the male cashier that checked me out today was very rude and spoke to me as if I was a child. I brushed his comments off because I did not want to completely ruin my afternoon. I plan to no longer shop at this is establishment. When I paid and showed him my Zelle payment the Cashier continuously repeated “This is a business” I was confused because I paid the same way I normally do when they tell me the price for an item. I expressed that I did not understand why he was saying that and he says “ you have to add tax because Zelle changed. I expressed to him that I was searching for the Robby Sonny Angel Secret and ask asked if I could feel or shake the box to pick the lightest box. He says “ No you can not shake the box, because I do not know what you are going to do.” As if I am a thief and I refuse to pay taxes on items purchased in store” I was actually very offended by his remarks. This experience made me feel very uncomfortable and unwelcomed. With that said I will no longer be a customer at awesome collectibles. All of this was such an odd way to interact with a...
Read moreOne piece of advice about Awesome Collectibles - stay away from this store if you can. I ordered a Loungefly Mermaid bag for $80 with them for delivery to my brother’s place in the US. I received the bag a week later when he travelled to the UK and it was clearly damaged. I sent them pictures as soon as I received it (in a week) and they were dodgy right from the start. They took over a week to respond back to my first email in spite of me chasing them a few times. Then for every response they took over 3-4 days there by prolonging the time period. They then asked me to spend for the postage and send it back to them for further inspection else come to the US and return using their free shipping label. And once the bag gets sent, they will make a decision after further inspection. So, basically on top of ripping me off of $80, they were asking me to send the bag as well back to them bearing the shipping costs from UK to US. I am confident post which they will either claim they didn’t receive it and sell it in outlet. Lesson learnt - I would rather wait and get LF bags from authentic UK retailers as opposed to ordering from these dodgy stores. I have written a formal complaint to LF with the pictures and the email exchanges. Even fellow Loungefly lovers in the US, please stay away from these...
Read moreI have friend to get me some pops there and im from the 909 area near ontario and fontana and he got me some pops which i collects and i i noticed few pops were played with i dnt open my pops and i just collect them. I just let it slide even knowni noticed few were used or not in mint condition or so.But one of them was a like $40 exclusive the red one disney stitch on spaceship. Ofc i was excited and again i dont open my pops. Its collection then my mom saw it and noticed that stitch head looks little lose so i saw it then i open the box and it was broken and used and played with. I told my friend i sent pictures. He messaged the owner gio..and few days later i went to meet the another collector who wana see it and would buy it then told me theres piece missing from ship. So he wont buy it at all value down to $10. Cuz the item was practically damaged. So my friend said gio wont return. Like are u kidding me. Wow. .. never buy again. Sent my review to my friends from who owns few booths from frank and sons and few others shops heads up to check their items from this location or not to buy from them again. God it was big disappointment like my happiness was high then just litterally gone and i was excited to finally have it in my disney stitch collection....
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