The Jewelry Center — Local services in Paramus

Was dealing with Benny first door all the way to your right first boutique had him make me a ring that broke multiple times first repair he did with no problem I came back in. It’s only been a year. He told me that I break all my jewelry and that he made three extra rings of the one that I have and lost money on it that had nothing to do with me. I asked him to make me a specific ring, never told him to replicate it to sell to other people also told me someone cut my ring when no one did the first thing I noticed when picking up this ring a year ago was that it was significantly more thin than the Tiffany’s I asked him to replicate. I’m not sure why he made any comment about my Cartier bracelet as I’ve had this for 10+ years and only had to service it once for misalignment. I’m aware jewelry changes over overtime, but I should not be having these problems after a year and it should be none of the...

Very nice jewelry and selection. Most jewelers are knowledgeable and helpful here. I WOULD NOT recommend Nabil (the repair man all the way in the back...short with glasses) has zero craftsmanship and clearly not enough experience. He ruined a 14k gold cuban link chain of mine I brought in to be repaired and he did a very poor job on a bail for a pendant; I wanted to replace and he insisted on cutting it and making the original bail shorter...the finish product looked terrible and unacceptable...luckily I found a more experienced jeweler/gentleman (Joseph) that helped me with the bail. I wanted it to be done correctly. Unfortunately the chain is ruined and I will be sending it out to be melted down and remade...thanks to Nabil... I am very disappointed and disgusted how he ruined two out of the three pieces of jewlery I brought to him and still had the audacity to...

My advice is don't come to this place in general if you care about your items. Esp for repairs. This whole Jewelry Center is unprofessional. They change watch batteries on a hard table or paper calendar--no cushion, no care. I would not bring something valuable here. Maybe just simple repairs of things you can easily replace or not cry about. Nothing sentimental. Thank God, I didn't bring my fixed pendants that cost thousands. Find a good, honest jeweler and stick with them. They dont get that being careless and reckless with people's things is not going to help their business. I'm not going to trust you again and bring back something you messed up to fix. I'm going to go elsewhere and you won't get my money again. Good business is when you do it right the first time and fix your mistakes at no charge to the customer. I shouldn't have to pay for your lack of...