D. Benton's Audio/Video & Truck Accessories — Local services in Paris

UPDATE. Please read the whole thing.

These guys are amazing. It's been almost 2 years since I had my radio installed. When it went dark. I pulled in and they said they could fix it. I came back at the appointment time they set and in 20 minutes it was fixed. I highly recommend this place.

UPDATE That was then. THIS is now. New people helped me this time. Had to wait about 10 minutes before anyone even came in the store. I guess they were all outside working an install. I explained my issue, which in face was about the same as last time. Told him my steering wheel controls where not working again. He said come back at 1pm. I was back at 1 and indeed they got right on it. It took about 3 minutes to fix and then I asked if they could install a system update for my radio which they said would be a charge. I said I have the USB file for the update in my pocket. They tried one time and were unsuccessful installing the update. I told them it had to be done a certain way. They said we know what to do. So I quit talking. Finally decided it was my problem I had probably loaded the wrong file or something. I thanked them and the the new manager or owner handed me a bill for 100.00. I said nothing and paid and left, and will NEVER return. UPDATE I came home and installed the update myself on the first try. Sorry guys, looking for a little more professional customer service. Sometimes you customers know what they are...

Been coming into the shop a couple of times and each time I am met with a friendly smile and great help. I brought my truck in for a radio swap and it was done in a timely manner and a reasonable cost. I now know where to go for all my radio needs. I even was all he to ask the installer questions I had, he answered without hesitation and I was satisfied. Now my truck can put a little boom down the road...... thanks guys till next...

I received terrible service here…I paid 200 dollars for installation…they told me it was ready.i pick it up and drove off only to hear humming noises with no music playing(loud) I came back told them what was going on I had me purchase something that was suppose to fix …didn’t fix anything…tech didn’t come try to see what was going on…I would get anything from here or have them install anything of mine…very...