Parker TV Repair — Local services in Parker

I had a Panasonic microwave croak after only 5 months, still under warranty. I live in the Springs so Parker TV, the authorized repair center, is over an hour drive for me. I happened to be taking a friend to DIA the same day the unit failed so I brought it along. I explained my dilemma; that I just couldn't afford to take 2 1/2 hours out of my work day to pick it back up after repair. I asked if they could ship it back to me. The repairman asked if I had a few minutes to spare. He opened the unit up, found the problem, fixed it, and sent me on my way within 20 minutes! I am sure "while you wait" repairs are rare but they were good enough to understand and accommodate my situation....

Excellent customer service - we had two TVs affected by a lightning strike. Jose quickly evaluated both - one toast,the other repairable. He fixed it in 3 days. Very reasonable price. We took it home but had problems. I returned with the TV and he walked me through all the functions on the smart TV to see if they were working. All was fine, the problems were due to further lighting issues at home. He had good suggestions how to isolate the faults. He also offered to answer any further questions I might have in the process. Super customer service....

Contacted this company because there were two issues with my TV. They picked the TV up and said it would be ready in a week or two. After several calls and emails I finally got ahold of them over a month later and was told I would have to pick the TV up myself. When I got home I found that only one issue was fixed. I now have not heard back again for over a month after paying $200.00 to not have everything fixed. This company is a scam and a rip...