We went here and the experience was great! (at first) Had a nice watch and some jewelry to trade and found a watch that we wanted to buy.
When we were looking at the watches, we specifically stated that any watch we bought, we needed to see the back of the watch taken off to verify the movement was authentic and we were assured it would be absolutely no problem at all. We settled on a watch but we had an appointment that we needed to be at and said we'd think about it and call. We decided to get the watch and called them to say we were getting it so they could polish it and replace the battery to get it ready.
When we got there, the watch was with the watch repairman getting an "overhaul", which was more than the battery replacement we were expecting. They said they would give us a better deal if we paid the difference in cash, so my wife went to the bank to get the cash while I waited to see the movement. That's when things started going downhill.
I mentioned that I needed to see the back off of the watch to verify the movement, as I had mentioned numerous times before and were assured it would be no problem. I was waiting for about 40 minutes before I finally asked where it was being overhauled because I just wanted to see the watch with the back off.
Finally, I got to see the movement, but Anthony brought just the movement for me to see, out of the watch.
I said I wanted to see the movement inside the watch, with just the back off and that's when the tone of the deal started to change. I got the impression that my request to see the watch like I was assured would be no problem, turned into an issue of me not trusting Anthony and he was acting like I was offending him.
First of all, I didn't know Anthony before I went to this location. I was not referred by someone else nor had I heard of Anthony's business before. All I know is that I was trading in authentic items of jewelry and a Cartier watch and was about to buy another watch that I wanted to be assured was authentic which for some reason now became an unreasonable request.
I went to where the watch was being overhauled and asked if I could see the back off of the watch. The watch repairman said that he already put the back of the watch back on and when I asked if he could remove the 4 screws on the back of the watch, he acted like it was the most difficult thing in the world to do. I said I can remove the four screws in 20 seconds (and I knew for a fact that it was extremely simple to open the back of the watch). Even the watch repairman was giving me the cold shoulder.
When I walked back over to Anthony's to tell him I wanted to see the back of the watch off, he was noticeably irritated with my request. That's when I explained that he should understand why I wanted what I wanted and that I didn't know him and just wanted reassurance and if this deal went smoothly he would have found a good customer and I would have found a goto jeweler.
He finally said "Forget it. I don't want to do this deal."
I replied, I'm not comfortable (with his shady behavior) and don't want to do business with you and walked out.
Complete waste of time, yet I was glad I was insistent because who knows what we would have gotten ourselves into with this watch.
It's a shame because I had high hopes for this place as I heard about it on the Joyce...
Read moreDucked in to get to get a new watch battery and have a old football ring appraised and it was a fine time, here's why: Lots of different watch and jewelry and gold and diamond and ring options abound. Well lit. Security guards ever-present. Conveniently located at Glades Road and Florida's Turnpike. 55 different jewelers in one location, so lots and lots of options! New, and vintage, and estate jewelry available, too! Appraisals, repairs, trades, and more.
This is the place if you want to save money. There are no sales fees, no commissions, and no retail up-charges. The place is a collective of top tier jewelers and diamond wholesalers, and gemologists who all own their inventory so you deal directly with the owner, not an agent or middleman. Hence you can haggle a little and you will never pay retail. Very cool.
35 years the place has been here, too. Talk about longevity and credibility!
Hundreds of Rolex watches in the store. At many different booths. Other brands, too. It is easy to lose a couple hours in here, I can tell you from experience.
I scored some sweet swag for the special ladies in my life and later found out that my Uncle visited many moons ago for a ring for my Aunt. Crazy.
I will be...
Read moreHorrible, I ordered a wedding band paid for 18K Gold over $1200 + and traded in an expensive silver necklace. I just went to sell it a few different places because I decided not to marry. All the places I went to told me this is only 14K and only worth 200 and that it didn’t have a stamp which meant it was also an illegal sale. When I told them they said they changed the rings and made them lighter. They did not refund the difference between the 18K and the 14K. Makes me sick every time I think about it. I still have the ring and the bad memories. I’ll never go near that place again. Very disappointed and hurt :( The ladies name that helped me was Evelyn, her boss and her sold me the ring. She was recommended to me by a man name Charles Allen, I felt like the whole thing was a scam. I wouldn’t recommend this to anyone if anything, stay far...
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