HCA Houston Healthcare Southeast — Local services in Pasadena

This place was formerly Bayshore, the lowest rated hospital in the region. The name of the street still echoes this. Now, it's 'for profit' and I don't know if it was before... but, somehow the standards are lowered even further as HCA Houston Southeast.

My wife, a victim of domestic violence and attempted murder was ignored, beaten up by police who never answered her cries for help (for years) about her abusive ex-husband who literally tried to kill her (there's a case!) and instead slapped her around, cuffed her and drugged her. Leaving her inches from the back emergency door exit for days, not even checking her vitals until I complained. That's it, they didn't treat her pain. They called her an addict when she has Myasthenia Gravis. They gave her anticholinergics while she had MG, that's attempted murder! I told them this, and they ignored me. I wrote it on a note to the doctor, they ignored me. Instead, they transferred her with instructions to CONTINUE THE MEDICATIONS! That's attempted murder!

You'll get no help from the police there, they laugh as they abuse minors. They don't have the ability to understand their patients, but it's not a language barrier. I heard a young boy saying "they're going to kill me and my family!" and took it as he was the one making threats. They sedated him and he slept for the entire day. An easy target, if he were right. Maybe he was right, and they shut him up so they could finish the job. Never saw him again.

I tried to talk to the police, they all ignored me. Sheriff, locals, the security even at the desk was incompetent or malicious. They stole her belongings, and sent them different places. I had to track them down and Todd H the security officer was most displeased with this. Angry man, he was. There was another nurse, whom I didn't catch his name. Strange to call oneself that, most unhealthy man I've ever seen in smocks with the worst attitude. Just go home man! You don't have to be there!

They 'placed' my wife on a bed with a 4 blanket limit in the arctic cold under the air vents and near the exit to tempt her to leave. Entrapping her into wanting to with torturous 'medicine'. They called it 'Hall E' but it was just a spot against the wall.

PRISONERS ARE TREATED BETTER THAN THIS! She wasn't allowed to move from her bed for days, except to urinate and defecate. What happens to a body with MG if it can't move and is abused by medications like anticholinergics?

Don't ask them! They either don't know, don't care, or DO KNOW and don't care, or it's MALICIOUS!

If you read this, and ever need to call 9-11, you can request NOT to go to this hospital. It wasn't just my wife, there were 22 people waiting for a room.

THAT USED TO BE ILLEGAL, MAYBE STILL IS! OVER BOOKING!

It took almost a week in that place to find an escape hatch. The rub? She tried to take her life because of endless victimization since 2012 from the same perpetrator, across state lines, and never even asked her about it ONE TIME!

She begged for help and they sedated her! They cuffed her and left bruises on her! That's how they'll treat your mother or daughter if they are attacked, not like a victim, like a DOG!

This place should be SHUT DOWN! The drug testing facility here too looks like an ARCHEOLOGICAL DIG SITE!

Filthy, dust covered area. They don't change gloves at all, not even once! Cross contamination! They don't give you a copy of anything! Trust them? NO THANKS!

NOT WITH MY LIFE OR MY WIFE'S! SHUT IT DOWN!

They even 'lost' all her clothes which I brought to her the first day! Placed them in two locations, lost them in both places, and then got mad at ME for demanding her things.

If you take positive control over a human and their belongings, refusing to give them even basic dignity, you could AT LEAST not lose their stuff! Money, ID, the whole wallet! All the clothes, her phone and charger! I found all that by not settling for dumb faces and snarky comments, especially from Todd H and his crew!

There was only one decent nurse there, and he should find a new place of work before...

From labor and delivery experience only. I was pressured/guilted into feeling better. I was not better. I was in severe pain just from breathing so I couldn’t sleep in that amount of pain and yet I was still demanded to move around. With the lack of sleep not only because of pain but because we kept getting interruptions constantly. I can not get better with 2 hours of sleep. I stayed for 1 1/2 days and it felt like a torture of 4 days. I significantly got better at my house since I was actually allowed to sleep uninterrupted and not pushed to move. I know my limit. I am the one in pain. I am the one that pushed a child out of body it should be my choice whether I want to move around or not and how often. Regardless of risk of blood clots. I was at risk of passing out or worse because of how hard my body worked with little to no sleep. Directly result and fault of nurses. One nurse in particular stood out. Her name was Nina she would be upset since I wasn’t feeling better. Imagine that, I was the one in actual pain all I wanted was to feel better. She Had an attitude about everything. Extremely unprofessional and when I tried to nicely express my concerns she got defensive and seemed to lash out. She didn’t help me or care for me in any way. She did not seem to believe that I was in any pain. Didn’t want me discharged despite my doctor leaving it up to me. She thought I was not truthful when I said my doctor was giving me time to decide so she called him in front of me. She put her foot on the bed and crossed her arms and her demeanor was extremely rude and unprofessional. Once she realized I was correct she proceeded to take my pulse saw my heart rate was high for the first time ever and said I’m going to tell your doctor it’s high. I said this is the first time. I still would like to be discharged. She definitely dragged the discharge out and talked as long and slow as she could while we were clearly packed and ready to go. My baby was crying as well very loudly as we patiently waited for her to be done talking. Then she decided to just pick up my baby without permission and commented about her crying. I told her to put her back. And we finally finally left. Home where I actually was able to sleep so of course I started to get better and when I felt that, I allowed myself to start walking around at my own pace. I think it should be everyones option regardless of risk of blood clots to go at there own pace because every case, every body, every pain, every labor and delivery is different it is not a one size fits all. I literally was so drained and exhausted I didn’t think I was going to make it out of the hospital alive. I wanted to so badly to get better but I just couldn't due to the lack of care and sleep from nurses. I understand there’s a balance between moving and getting rest but It was clear what was to much and what my body needed. Only I can feel the pain. I was pushed to move to much with almost no rest. On to the positive side there was one nurse who I felt genuinely cared for me. I didn’t catch her name but she was light skinned African American older lady with blemishes on her and the lactation consultant was nice as well she seemed to care as well. I believe a head nurse came into check on us and I told her my concerns of not getting rest due to interruptions and being pushed to hard to move around. She did no better. She just agreed with the other nurses and said she’d try to tell them not to come in and did not help i noticed no difference. Had I not had my loving caring husband with me helping me every step I almost guarantee I would have passed out due to exhaustion. The hospital needs to due better on who is allowed to come in and out and have nurses that actually care about their patients. My doctor was amazing but that has nothing to do with the hospital. I do not recommend...

They don't have a place for you to wait in the ER. I had to wait in a crowded patient hallway all night while they ran tests. I felt bad for the patients as I was listening to them in the rooms in front of me all night, vomiting, screaming in pain etc. The building wasn't under construction or anything, that's just the way it's set up I guess. Once I was admitted, it took 9 hours to get a room. I was still stuck in the hallway, constantly having to shift my legs to the side for the patients on stretchers to come by the entire time. I had to leave at one point during my stay to take care of a family matter at home. Upon my return, the staff told me I had to redo all the tests they did just hours prior, which took all night long. I was in pain, the results were in, the doctors knew the issue and what to do about it, but according to the "hospital's policy" apparently, because I didn't essentially hogtie myself to the bed the entire stay, they wanted me to re-live that nightmare for no logical reason whatsoever. That's obscene. It's against the oath health care workers are supposed to take that says they are not to do any harm. That's cruel and unusual punishment for nothing other than the crime of having a family to tend to while also taking care of my emergency situation. Luckily in this case, there was a nurse practitioner who overheard and stepped in to argue that we should skip spending hours redoing all the tests that she had the results for already on the clipboard in her hands. There was pushback from the staff to the nurse practitioner, but luckily again, she held her ground and said no, we're not going to waste the hospital's resources and potentially do more harm to the patient by putting them through this again unnecessarily when we could be getting to the treatment they(me) require as quickly as we can. I ran into this issue again two days later, the day of my release from the hospital. Except this time, there was no doctor or nurse practitioner around with any common sense or human decency unfortunately, so the hospital's inhumane policy which goes against the healthcare oath and should be investigated, had the upper hand and prevented me from tending to my family's needs, lest I be forced to experience that entire weekend all over again for no reason other than, I suppose, making the hospital more money for days worth of double testing? Not sure. But luckily I was released by a doctor later that day and was able to take care of my family's needs. This was just an ER visit because of severe abdominal pain that persisted for 3 days, turned hospital admittance, resulting in an antibiotic prescription and scheduled procedure and follow up with a doctor. That's it. That's all it had to be. This wasn't a court ordered stay or punishment, which the hospital's staff/policy made it feel like. I hope I never have to step foot in this hospital again and I strongly suggest an investigation take place. I will look into who to contact to try and make sure that takes place. If you can avoid it, don't go to HCA Healthcare...