I now only go here for a few things that aren’t locked up behind their new obnoxious plexiglass. Other than that, virtually all the merchandise you want, like skin care, toothpaste, toothbrushes, other oral hygiene products, deodorant, body soaps, OTC medicines, undergarments and socks, laundry detergent, and a ton of other things are locked up in plexiglass. Also, they permanently closed the changing rooms so you cannot try on clothes before you buy them, which is annoying. I have waited 5 minutes before an employee bothered to come unlock the shelves, and they were slow and not very friendly. It makes shopping highly unpleasant. So, I go to another Target where they don’t lock up the merchandise. It’s a shame they feel the need to lock up things. It totally ruins the shopping experience having to wait at least 2-5 minutes or more for some employee, who clearly doesn’t want to bother helping you and is annoyed you took him away from whatever he was doing, to unlock a door so you can take a half second getting what you want. So, it causes one to spend way more time, just waiting, in the store. Another problem with the locked plexiglass doors is that one cannot inspect the product or read the labeling that well. Just to do that, you have to call someone else over, wait a long time…not worth it! Locking things up like this is just a really, really bad idea that their dumb isolated, rich CEO who is paid, per hour, at least 300x the average store employee hourly wage, only forces honest people to pay for thieves stealing things. It most likely doesn’t work very well to reduce the shoplifting, as the shoplifting still continues after the thieves get past the locked plexiglass doors! So, it’s a failed policy from their lovely, rich jerk of a CEO. For that reason, I avoid this particular Target, and I’d...
Read moreI only go here for convenience but I'm not a fan. A lot of the pharmacy, skincare, and cleaning products are behind plastic cages/cases because they've had a theft problem, which I understand but it makes it difficult to shop. They have call buttons to get Target employees to open the cages, but no one comes 70% of the time and the other 30% is a 5-10 minute wait. It's pretty difficult to find someone to help you with anything. I once asked someone to open a cage for men's boxers (yes they put those behind cages as well) and no one ever came back. The staff at the register are also not very helpful, such as not being able to do override for price matches or manufacturer coupon; I've gone to other Targets whose staff have no problem performing these actions. Sometimes products have different prices at the register than what is displayed. One positive note is that it is a bigger Target, so you're more likely to find something, but is not as well stocked as the Target Pasadena East location. This Target is more for convenience for people in the Pasadena area, but the customer experience leaves much to be desired, which disappoints me as a stock holder in the company. If you shop here, try to shop through the app and just to pick-up. FYI, I asked them to remove the bag fee once when I did pick up since I brought my bag, the guy said he removed the fee but I didn't see him do anything; sure enough I was charged for the bag fee when I later checked my credit card statement. Other Targets have not had a problem removing this bag fee when I've asked them. I get the vibe that some of the employees at this Target are a bit lazy compared to other locations. They are often too lazy to bring the carts in from the parking garage into the store, so 40% of the time you have to go back outside to find a cart on...
Read moreAhhh, Turdget!
I hate this particular store with a purple passion. On this particular visit, I was trying to buy a wireless modem, and they bait and switched on the price. It was supposed to be $35, but they tried to charge me $89, despite the fact the shelf tag matches the barcode on the box. The stupid clerk at electronics refused to help us and we had to go to guest services.
They were even worse. The stupid lardass Abby and her dorky coworker, this moron who was dressed very sloppy, in violation of uniform code (I used to work for target elsewhere, so I know) were rude and disrespectful to us. Their idiot of a "supervisor" was condescending and uncooperative. We got into a shouting match over the price before we showed her proof of the correct price. Then she tried to upsell the warranty price four times over, despite us being able to furnish proof of the correct price. They made fun of us, insulted us, and humiliated us.
The second supervisor who was in charge of guest services was really nasty and rude to us. She sided with her abusive employees, insulted us, so it's obvious why the stupid staff sucks so much here. A fish rots from the head down, and a rotten manager hires the crappiest people.
I used to work at the red menace that is Turdpit, and I never was rude to a guest,ever. I know how "hard" their jobs are there. I was fired for less than what these jackasses did. I just wasn't friends with the higher ups. Screw this place and the losers who work here at this god forsaken location. I've complained to corporate, so hopefully someone...
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