SM Party Supplies — Local services in Pasco

Rude service from a employee named Adrianna or (Elena) she told me her name was Adrianna but another employee called her Elena, went for a Fortnite piñata and candy for my sons birthday party and I asked if they had any Fortnite piñatas and she said that they did and since there so crowd next to each other to try going around and try to figure out what theme they were, so I did but It was hard to see some of them so after I was done going around the whole store I asked her if she can move some out of the way to see what they were and she answered so rudely saying (I’ll help you right now) and walks away to do something else. I waited patiently at the front where she left me standing, when she came back she asked with attitude (which ones did you want to see?) I pointed out at some and she started to hit the piñatas roughly side to side, giving me vibes she was upset for helping me. I wanted to tell her why she was being so rude but I wasn’t about to start arguing or calling managers on anyone so I just stayed quite. Worst experience I ever had. No one deserves to be treated this way. I don’t recommend this store to no one but do recommend going next door to supermex since they have the same merchandise and are same owners. They are a lot nicer and helpful there. Regret going to the other store first. Please don’t walk into store and be a karen, instead go on google and make a review, so it can help other people that are looking for...

I was assisted by Anette in June on a table and chair rental for a grad party. One of the lowest prices in town for rentals I guess. I showed up, paid in person, and signed a form. Then Anette informed me she had to take a copy of my debt card (front & back). Stated it was company policy in case I didn't return the tables and chairs. I refused and she stated I can't rent without doing this. This was the worst thing I've ever been forced to do. Shorty after I happened to have fraud on my account. I don't know if it's the employees who are committing the fraud or if it's the company who's in on it too. Don't...

“MARIA” the CASHIER is the sweetest and will always make sure to fulfill your needs, she is super attentive, quick, efficient and overall a great gal. Truly an asset to...