Christian's Mattress Xpress Paso Robles — Local services in Paso Robles

5-6 years ago, I was introduced to Christian's Mattress Xpress when I was with my sister and her husband as they searched for a new Mattress, and was impressed by the variety as well as how we were treated as customers. So when it was my turn to look for a new Mattress, this is the first place I went. I had spoken to Andrew the previous evening about wanting a queen firm, so my sister and I went there the next day. Although he was with another customer, Andrew took enough time to provide me with the general layout and get me started. Long story short, I thought I had tried every firm and extra firm in the shop, but as busy as he had been, Andrew had paid attention. He suggested that I try the Avocado Green firm, and was extremely knowledgeable about the product and company. First, it was definitely the best Mattress for me, but then he looked up the company's Labor Day discount and matched it, and made sure I would also have the 100-day trial period (with the Tencel Mattress protector). He also explained that due to the heavy weight, could I make sure the path was completely clear from the entrance to where the mattress would be placed. Overall I really appreciated Andrew's kindness and extensive experience, but I actually enjoyed the calm atmosphere and over the top customer service (and I usually dread shopping for ANYthing). I look forward to receiving the mattress....

I recently called Christians Mattress Xpress in Paso Robles with a possible issue with my Aeirloom Mattress. I spoke with an individual by the name of Jason. He was very courteous and knowledgable about the products Christians sold. Jason was very upbeat, and it was very clear he cared about me as a customer and the service that he provided me. He advised me where the proper forms for a warranty mattress inspection could be found. I filled out the forms and sent them in. Jason was also proactive by sending an E-mail ahead to alert the team of the upcoming possible inspection. A two man inspection team led by Enrique arrived today and handled the mattress inspection. They were also very upbeat courteous and appeared to be concerned about my issue as well. Being a retired LAPD Detective Supervisor, I felt these are the type of employees I would want working for me. Regardless of the outcome of the warranty inspection I was completely satisfied with the service I received from all involved. The Christian's family should be proud of the above employees job performance. Thank you!...

Both andys one at the slo store. One in the past a roll both helped me get a new bed. The andy in san luis obispo store took notes of what kind of bed. I like and needed and let the other Andy in paso Robles know that information as I have told the one in slo that I was going to go to the paso store which was closer to where I live. So the information he sent over to the paso store let Andy know what to look for for me in a bed. He got me the right bed that I needed. I am getting it Friday and I can't wait. It felt great and I hope it lives up to its expectations. It is an aireloom bed. Supposed to be like sleeping on a cloud. So thanks to both Andy's, they were very helpful, informational, very pleasant to talk to and talking with me found the exact bed that I needed. So thanks again. Very...