So very unprofessional! We have been attending this gym for 5 years and are so disgusted by the behavior of the head coach, DeShaun Holden. My husband drops off my daughter at practice 8 minutes early. There are 8 young gymnasts on the floor and 3 coaches. 2 coaches are sleeping and the other is texting. Nobody is watching the kids! My husband is nervous about leaving our daughter snaps some photos and complains about the lack of supervision. I call the co-owner to complain as well. The head coach of the gym then sends me NOT my husband this text on my personal cell! He said his coaches were on break until 2 when class started. Break should end once children have entered the gym after being dropped off and are now under your supervision. Coaches should also be napping in another room and not on the gym floor.
Next, I found out the coach took our 7 year old daughter off of the floor. Tells her to grab her stuff and sit on the bleachers. Then sends her to the front of the gym. We found her pacing alone at the front of the gym in tears!!! She said she had been there for a long time! You do not do this to a child!
If you prefer to pay full price for classes that end early, have coaches that will send your young children out of the gym before parents arrive, or love to have your children around sleeping/texting/eating coaches then this gym is for you! If you even bother complaining to anyone other than the head coach who is never there (don’t complain to the co-owner or anyone else), you will probably receive disgusting messages or even get yelled at by the HEAD COACH himself! Be mindful that if you do decide to pay for your commitment fees, uniform fees, etc. and the head coach has disrespected you as a loyal customer, then you will not get your money back! Think twice before you make an investment. I would not recommend this...
Read moreMy daughter has attended Top Notch for many years and we have had a well rounded experience with the gym from summer camp to gymnastics classes to competitive team. My son also attended summer camp and classes for several years. Summer camp (we tried many before finding the gym) was the best my kids attended! Classes were also fun for my kids and progressed them through the skills they needed to move up to competitive teams. Deanna and Deshaun put a lot of time, effort and heart into fostering a thriving team environment through their coaching and relationship building activities for the girls. As a parent, I have appreciated the advancements the gym has made over the years to their website and portal, the timely communications using the Band app, and the recent introduction of the Top Notch app. I highly recommend the gym in all areas whether your needs are related to camp,...
Read moreWe have had great experiences at Top Notch! I took a Mommy and Me class there with my then-toddler son and he really enjoyed it. We also held his 4th birthday party there and it was a BLAST! My son and all of his friends and family had a great time. The instructors are great working with young children and their birthday party packages are reasonably priced. The only area where I would recommend some improvement would be to better communicate with customers about the roles of Top Notch staff in facilitating birthday parties. Instructors were great in the gym working with the children, but when it came to the party room they were not as helpful with serving food, cleaning up, etc. as they made it sound when I was booking the party (and compared to other birthday party venues). That aside, I would...
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