Trudy's Hallmark Shop — Local services in Pearland

The clerk was rude and thought she had more knowledge about a brand than I. She didn't realize I've been purchasing this brand for years and have an extensive knowledge of its catalog. The only reason I was at that store is because of its proximity to the ballpark we were visiting. I am happy to be home and will utilize the vendor I am more familiar with where customer service is its #1 goal...regardless of race...they won't get another...

Worst experience EVER.. I walked in, no one said hi. The 2 ladies that had been working on Valentine's day morning spent the time that I was there shopping talking loud and very badly about someone else on the staff. They made me fill so uncomfortable that I just want somewhere else to do my Valentine's day shopping. This needs to...

I have shopped here frequently over the years. I loved the store. However, I went there today as I had some special gifts to buy and really needed to use the restroom. I was told it is out of order which I know was a lie. Paying customers should have access to a restroom in any place of business. I will not be back and...