Very knowledgeable. Bought a new mod and had my own tank. He didn't have the coils but has said if I went to get one he would show me how to fill it. The kbox 120/200 was an amazing difference for taste. He let me try different mods. Which made me decide to upgrade. The juice was a noticeable difference. They have a lifetime warranty on all there products. As for whether or not I'd need to use it and how difficult it would be to use the warranty, if they honor it, I can't say. I have the receipt and box so there won't be any questions. I asked what the warranty excluded & he said if I run over it in my car bring him the pieces, if the batteries stop working bring in the batteries. This part was important since I preferred an internal battery. They are very patient while you as questions as well with trying...
Read moreI would leave a zero if I could.. recently this store relocated the best employee that they had to Westminster store. ( Krissy) Without her it is not the same. Krissy was the heart n soul of the south hanover location. She was very helpful, knows her stuff, n is kind. This is the biggest mistake ever. I am/was a once a week customer n the reason for that was mostly because I knew Krissy would have the answers to any of my vape question. Now I no longer want to be apart of Victory vape. There are a lot of ppl that feel the same way as I do, but may not know what to do about it. As someone who spends a lot of money at south Hanover location, I am asking you to bring Krissy back where she belongs. Without her there I will no longer do business at ur stores. It would cost less to order online anyway from a...
Read moreI'm new to vaping and found this store in my area. The Owner was extremely helpful in getting me started on what to get. He was very patient and courteous to my needs and questions. He wasn't trying to just make a sale, he explained to me everything about the how's and why's of my vaping equipment and helping me find the flavors i was interested in. And he said that if I ever have any questions about my product or even have trouble filling it, to jus bring it in and he would be happy to do it for me. All of this went very far with me and he will have a customer for life. Plus i really like their vape products, they seem clean without a lot of...
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