I took my son here when his normal pediatrician was unavailable. He ended up having an ear infection and was prescribed amoxicillin. I noticed the dosage was lower than he'd been given previously. I called when he didn't seem to improve. The doctor saw him and when I questioned the dosage she was very dismissive. Two weeks later and he's got a bulging eardrum. Urgent care prescribed a stronger antibiotic. I am pretty upset with this place and will never take...
Read moreVery poor level of care and customer service. It took me months of phone calls and endless hassle to get simple referrals because nobody would fill out the single piece of paper that was asked for several times by the specialist. The staff has repeatedly lied to me regarding insurance questions and refused to do their part in getting prescriptions covered with prior authorizations forcing me to get my pharmacist and insurance reps to instruct them how to...
Read moreReally wanted to like my transition from Medical Associates to Unity point, everything went really well for the first year. Now they’re switching to Grand River Medical. Nobody answers the phone, nobody returns messages and you are place on hold for nobody to come back. i am just switching back to Medical Associates. just one bad review after another within the last year, about rudeness and...
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