I was shopping around to put in speakers on my doors for my 2011 silverado, which only has 62,000 original miles. This would be the first time any modifications get done to the truck. It was in like new condition until this place got their hands on it. Prior to them doing the work, I brought him out to the truck, and I had him watching me open and close the windows as i pointed out that everything works perfectly fine and i don't want anything broken after completion of the job. After completion, I inspected the work, and now my windows are scraping when they go up-and-down. Immediately, he said they were like that already. I was quick to remind him that I brought him out to the truck and asked him that everything remained intact and functioning, and he saw that everything was fine prior to the work. He then made the claim that I had aftermarket regulators and that they were cheap. I reminded him that I am the original owner. The truck has low miles and has never been modified. Long story short. Now I have door panels that Rattle when i drive and Windows that do not function properly. He supposedly ordered the parts to fix it. But on the day of the repair, he told me he didn't have the right parts. I said, "Call me when you have the right part, and I have never heard from him ever again. I definitely wouldn't allow them to try to fix it because i lost confidence in their ability to do anything right. More than likely, the reviews that are five stars are definitely fake because they couldn't even handle installing just one pair of speakers properly. The owner was quick to post a reply claim they are trying to make things right, but it's just a cover-up. They don't care about doing things right. Do not go to this one-star...
Ā Ā Ā Read moreI pulled up as they opened and asked if they were up for refreshing the maxima with 6 speakers a sub and two amps. Never felt pushed into buying something I didnāt need or want like some other places. They politely agreed to the install and got to it with care as if it were their own vehicle. To top it off I felt like I got the homie hook up on prices but we all just met so it tells me theyāre not just looking for the wallet but want the customers to be able to afford quality sound and work. Good lookin EmpireSounds you...
Ā Ā Ā Read moreReview written Tuesday, June 24th 2025.
This place is by far the most helpful, most communicative and most trusted place Iāve ever been to. I was able to do research on amps/subs etc and asked them numerous questions to the point I thought they would get annoyed and stop communication.
They answered each question I had and also inputted their suggestions. I recommend this place to whoever wants to put in a system in their vehicle with 100% trust. Iāll be returning for anything else I need. Iām so happy I found them....
Ā Ā Ā Read more