John F. Kennedy Behavioral Health Center — Local services in Philadelphia

I’ve waited a long time to post this review but I think I’m finally ready to talk about my experience. I saw Alex a talk therapist here when I was at one of the lowest points in my life, Alex made me open up to her and made me trust her. I told her things I had never told anyone ever in my entire life. Alex gave me hope that i would get better. Out of the blue Alex missed our scheduled appointment, I called the office they said we’d reschedule and I waited another week, that week comes and she misses that appointment. This happens 3 appointments in a row and I never hear from anyone in this office again. I was hurting deeply because of the things I told Alex and for her to just abandon me really messed me up, after that I attempted suicide again and fell into a pattern of self harm. I never got an explanation or anything. How can a healthcare professional who knows everything about their patient up and leave them without warning? Extremely unprofessional and this is the reason I’ll never get another therapist.healthcare providers need to learn to take mental illness more seriously because what she did is extremely dangerous and I’m sure I’m not the only one she’s done that to. Please do not take yourself or your loved ones here they do not care about you or what’s...

I regret entering this place in the first place. Being done wrong in the past by others, I was careful and clear by stating my concerns initially when I had to through the steps of seeing different people. One thing I won't tolerate is being misdiagnosed! I had to go through a social worker and the psychiatrist to reach a therapist. However, they had the nerve to write mental illnesses that has absolutely nothing to do with me. If it wasn't for the therapist showing my records, I wasn't even aware of their actions.The social worker Emily and the psychiatrist Ola are the ones who messed up based on false assumptions. It turns out, Huang ignorantly dismissed what I clearly told her at the end of my appointment and she just copied what Ola wrongfully wrote about me. She dared to call me "narrow minded" when those dunces caused me something mental by over-stressing me traumatically even.Im angry every time I remember this unresolved experience.Who are you to label anyone by seeing someone for the first time? Despite my multiple reports and requests, they didn't fix the issue hence why Im beyond...

I sincerely feel this place is an insurance money grab. I made an appointment for intake in June, and was seen in August. In September they drew my blood in a dark room without a sink present, dozens of people one at a time. I had an anxiety attack, and the tape they used stuck to my arm for several days despite my use of alcohol and aggressive scrubbing. No news on my test results. I feel I was stolen from. I called two weeks later and was informed they had no therapist. I'm at a loss. I need help. They put me through all that, took my blood, charged my insurance and gave me no help, just deepening depression and...