St. Christopher's Pediatric Associates — Local services in Philadelphia

Please don't go to this hospital. They haven't got a damn clue what they are doing even when you have the PROOF of what disease your child is suffering from. Infectious disease is the worst. I've never been treated with such disrespect. I have lost all faith in the medical system. My child is still suffering due to their negligence. I also caught the one Doctor in a lie & her receptionist may seem all nice but really she sends emails speaking her 2 cents on something she hasn't got a clue about or any right! Who the heck is she to say anything derogatory to a patients mother?! Well now my daughter is an ex-patient still suffering & they're already saying it's hard to get the medical records from infectious disease. I will be calling the CEO of the hospital. This is UNACCEPTABLE. Those doctors need to take some more courses on infectious disease & the receptionist needs to mind her own business she has no right to speak to me about anything about my daughter's blood disease. I'm totally disgusted & disappointed that they think they can treat parents & children this way. I wasted almost a year with this place. If they would of admitted they didn't know anything about this disease I could of found another doctor awhile ago & now this disease has progressed. Thanks for nothing & thanks for wasting my time & my little girls time. They need to listen to the parents and not dismiss them. Helping children is NOT what they do well in infectious disease & even the GI department. They want to make you look crazy (when I have ELISA antibody test proof) because they don't know how to treat her disease. They even asked me for the results of a PCR test when the doctor there is the one that ordered it! What the heck is going on there?! My daughter also had a bacteria show up in that PCR test & she did not get back to me about my concerns & didn't say a word about on how to treat it. Please go somewhere else you do not need to be treated like we have. Look at their ratings no wonder why my god! Like someone else said if they can give the middle finger they would well I'm giving one star & 2...

I am so upset right now. How do you take 4 permanent teeth from a 16 year special needs child when you told us it would only be 1 tooth without even asking the parents??? We said no extractions except the one. Did you not care because he is a big 16 year old special needs child? Did you think no one would care or notice? I am livid! Doctor tried to back pedal with some bs, but they just didnt want to do any root canals. They were also very rough with him and made him be the last patient of the day. We were there for almost 8 hours and they didnt even look at his front teeth. So upset right now.

UPDATED 09/04/2024 - UPDATED 09/04/2024 -If I could give a negative star I would. Iman Soleymani, DDS only wants to pull permanent teeth of a special needs teenager and refused to finish any procedures without the caveat of "signing for extractions" and doc refused to do any other needed work for my grandson. We wanted to do everything but the teeth pulling of his two front teeth. He pulled four (4) of his permanent teeth three (3) months ago and made us come back again today, only with no assurance of more tooth pulling. My daughter asked for an Xray first so we could review, but genius doc here refused. This guy is a hack. My grandson feels awkward enough with the four (4) teeth already pulled. The oral surgeon, Alex, who is very professional and pleasant, stated he didn't even know why he was assigned to the case, as he stated he didn't feel my grandson needed any more extractions. Iman Soleymani, DDS had to call his director for "approval" to continue without mom's signature for extractions and was talking condescendingly to my daughter and myself. Soleymani claims he does root canals but seemed reluctant to agree to any today. My grandson did not want to continue with the chance of resulted two missing front teeth, so we ended the visit. There has to be a better place for special needs patients. It's a shame how they take advantage of the low-income, special needs patients and...

As a healthcare administrator, I do my very best to be courteous, clear, and respectful—because we’re all just trying to do our jobs, and things run smoother when we treat each other kindly.

I recently submitted a second request for medical records after not receiving them the first time. A staff member from this facility called to follow up, which I genuinely appreciated. I kindly confirmed we hadn’t received the first set, thanked them warmly for their help, and expected a typical professional exchange. Instead, the call was ended rather abruptly—no acknowledgment or closing, just a quick hang-up that felt a bit sharp for what was a calm, friendly conversation.

When the records arrived, the date was heavily circled and labeled “2ND RESPONSE” in a way that felt unnecessarily passive-aggressive. I want to be clear: I wasn’t accusing anyone of not doing their job. I simply hadn’t received the documents, and that’s a totally normal thing that happens with faxes and busy systems.

It’s disappointing to be met with attitude when I approach every call with kindness, patience, and professionalism. We’re all working hard. We don’t always know what someone else is juggling, but it costs nothing to be courteous—and it makes a world...