Food City — Local services in Phoenix

This Food city is very comfortable and clean. Very professional helpful staff. You will also always find someone pedaling in the parking lot outside. It is well-managed and not out of control and you will find some very good products and food such as homemade tamales, hand-woven baskets and many other handmade treasures. I find this very unique and is very appreciated the Food City allows this and that they are able to keep it under control. This food city does have an on-site bakery and has daily fresh baked goods. Like all other food city's you will find a great array of authentic Mexican cuisine and cultural true foods. Prices are always reasonable.

We must thank Ed Basha himself for coming up with the idea of opening up a culturally unique specialty supermarket in place of closing down existing stores. If you ask me it was a brilliant business move and has really paid off thank you Ed Basha for the experience you've created rather than taking away.

With all the good, there comes a few drawbacks. One of which would be the parking situation which is always packed and very hard to get in and out of. The other is the location. It isn't a transient area and although they do their best to keep the traffic from this down you do however still get the stragglers panhandling and asking for and occasionally approaching your vehicle for no reason. For the most part they are harmless and the police to keep a good patrol.

I give it a 9 out of 10 .....

We must be honest. Not all food cities are created equal. I know everyone has been into a Food City that has weakened their stomach when they walked in or are they were approached in a rude Way by a staff member. Not the case here you...

I have been going to this store for years with my service dogs, but today I was harassed by an employee as I was picking chicken. It started off fine he asked me the legal questions he can ask as a business which I politely answered. But he continued and said that dogs weren't allowed I repeated myself saying he is a service dog, I know the laws, he continued saying it was a health code violation, and how it's again the law to bring pet and continue to say other things under his breathe about how people like me made his job harder. I started getting upset and only after letting him know that he was at this point harassing me did he finally leave me alone. Mind this whole time my service dog was in a back block while I was trying to get chicken. I have never been so harassed at any store, I cut my trip short because I felt no need to give this establishment any more...

It is hard to communicate with a non-English speaking staff at this location. Some store signs are misleading and when bring it to the store manager they seem to shrug off the matter. The only English word they seem to know is I'm sorry. It seems that these stores are the bottom of the barrel and made only for migrants. It is better to go to Fry's or any other American based store because they are upfront about products and cost. Cheap prices yield lesser customer service plus the savings come from import products and cheap meat. Whatever happened to professionalism and respect in retail. Retailers seems to careless about customer service because they are selling food and we all need food and cheap products I wish all stores could be like Target. I remember when products, brands, and customer loyalty, where the bases for retail...