Carniceria Los Amigos — Restaurant in Phoenix

I went to this carniceria location for the first time with a friend. I went to purchase candy. To their surprise I speak Spanish. I am white and my friend is Hispanic. I asked for my De La Rosa Mazapan . I was corrected even though that was the brand I was pointing out. They also charge you a dollar extra to use a card instead of cash. Not horrible, but annoying. Then I looked around and asked for crema con fracas and I told a different cashier I wanted the small one it was a bit pricey at 9.99 for the small. I saw a fruit that was not from here and my friend was asking the clerk how to describe it to me. The clerk asked in Spanish “ oh are you not Mexican?” (she looks Hispanic and is speaking Spanish) I felt embarrassed that she had to ask my friend that. I just wanted to know what it taste like and she didn’t have to profile her in-front of me. They didn’t really have much space in there and the cashier bumped into her and didn’t even say excuse me. Very crowded and there wasn’t even that many people there it’s just cluttered. So my Spanish got corrected like I didn’t know what I was talking about, I felt over charged, I got embarrassed for my friend getting judged by the cashier, and just way too unorganized and cluttered. It’s too bad cause the location is so close to my house but I think I’ll take the extra time to go somewhere else that the people are nicer to paying customers. I Don’t recommend the $9.99 watered down fracas con crema...

UPDATE// So apparently now you can order online for pick up and if you register you accumulate points that turn into cash. My husband ordered carne asada and used like 23 dlls in accumulated points! …. Love this place even more!!!! Last time I was there I ordered ground beef on the app, when I got there I had to wait a bit because they were FRESHLY GROUNDING MY MEAT!! Whaaat? I waited like 3 minutes while they were packing it up and the burgers we made were just so tender and tasted so good. It gives a México feel….I hate giving bad reviews to businesses but in this case having a good experience repeatedly I had to share it.///

Ordered carne asada nachos with guacamole. AMAZING!!! they always give you salsa and grilled jalapeños with your meal. I also love getting my mexican soda made with real sugar, compared to american coke, Mexican coke is way better. Great place to order dinner or lunch when you are in a hurry and want to pass on mickey d’s. Special thanks to Juan for frying my chips before serving my nachos, super fresh and crunchy. Side of guac was fresh even at 7 PM, great quality...

We order here a lot at my job for lunch. We always pre pay before heading to the restaurant to pick up. I am the only black person at my job and I’m usually the pick up person. Every-time I arrive to pick up my food there’s always this long back and forth between the staff and managers on rather or not the meal is paid for when in fact the receipt says PAID and was written by one of the employees. This has happened on multiple occasions. Today I arrive and the same thing happens while I stand to the side and wait several (non black) people come in and just give a name the order is handed to them and they go about their day. No questions no back and forth no nothing. This is very disappointing seems how we eat here often.

Update: Management has reached out to me regarding this incident wanting to make sure my concerns were heard. I really appreciate someone reaching out to attempt to rectify the problem. They have great food and I’m happy I can continue to eat here knowing that my...