Ross Dress for Less — Local services in Pico Rivera

Worst Ross ever they have an employee that's running the dressing room and doesn't speak English and with her language barrier she thinks it's okay to snatch things out of customer's hands and touch other guests trying to find the bathroom. Management handles it by saying this is never happened before with the employee being physical with customers.The first words should have been an apology not an excuse .My first and last time coming to this location my solution was having employee that can explain to customers why they can't enter with an item instead the employee they do have working she's trying to take stuff out of my hands instead. Then the Manager tried to lectur me on this is the state of California never did I say anything about not working I said move her somewhere else in the store cause apparently California only...

Workers are nice (except for fitting room) and this Ross location is very organized compared to others. My concern is that the security allows homeless people to wear clothes from the hangar still tagged and walk around the store with them on. The clothes is put back on the floor for sale but unclean. FYI If you are shopping this Ross after Christmas and find a red “ugly” Christmas sweater don’t try it on. I took the sweater to the fitting room and was engulfed in a horrible pee like smell as soon as my put my head through. The worker did not care when I told her, I even asked for hand sanitizer to clean my face but...

One cashier on the register with a line of people wrapping around the store; when asked about a clearence item with no tag worker “Johanna” told me it was full price and that was that. Couldn’t give me the time of day to even come speak with me just gave attitude and stopped responding when I tried to communicate with her. Won’t be...