Pawn Max II — Local services in Pinellas Park

First off I want to point out that my first review I had left here was a one star based off a one off occurrence with an employee. However the reason I am back on here Changing this was due to the management going out of their way to make it right and I truly mean going out if their way. Within 24hrs of leaving the review management left a reply to my review saying please contact me so I can make this right which that Alone would have earned back my business on the fact that they took responsibility then they went a step further as to apologise for the employee and epress that this situation will be used as training and to better the team in what not to do. That meant even more that they really do care about the customer and are always trying to improve themselves. Then on top of that they even offered me a gift card for the inconvenience at that point I was blown away with them especially from a pawn shop. They have 100% earned my business now and in the future if you need a pawn shop this is place to go they really do care about you the customer and are willing to go out of their way to earn your business which is the mark of a truly great business. I will be returning today purchase from them and again I will doing alot of business with them in the future and referring anyone to this shop. Great job to this...

I found myself in a financial bind and needed some quick cash. I unfortunately had to pawn my computer as it is the most valuable thing that I own. I wasn’t sure what to expect as I’ve never been to a pawn shop before, and I didn’t know what I would receive.

Although I initially requested a high amount and was denied that, it was explained to me politely and in an understandable way. Heather was the person who assisted me and it was great working with her as I didn’t feel judged for needing the money or laughed at for asking for a higher amount than what my computer was worth.

I truly appreciate the excellent customer service and care that Heather gave me. Everything was explained simply for me to know what to expect. I recommend going here if you find yourself in the same situation that I was in. Also, they have some pretty cool stuff in there as well! I definitely anticipate buying something when I return to retrieve...

I've been to quite a few of the Pawn Max locations. I've met quite a few of the associates. I've purchased quite the inventory of tools, electronics, toys, shoes, and even some housewares from every location I've visited. I met one associate a few years ago at the Armenia location, she was super sweet, funny, dorky, and very knowledgeable. She has always given me the best deals and when contacted could locate items at other stores. The whole Pawn Max experience is always great. Amber had become someone I reach out to whenever Im looking for something specific and her or the team at the Pinellas location are always helpful. They make you feel welcome and always have fresh items to view. There have been many a pawnbroker to come and go but I'll keep perusing the Pawn Max locations first as they always have the items I need and even the items I dont need but end up wanting cause the...