Cricket Wireless Authorized Retailer — Local services in Pittsburgh

I had a phone went in asked if i could switch to cricket the guy said yes and if i did he would give me the upgraded version of my phone i said ok i would be back Friday came back Friday he convenced me my phone was not the phone it is but some cheaper phone me thinking i could trust the cricket guy let him convence me it was a different phone thinking he was a trust worthy cricket authorized dealer he only did so to im guessing get rid of his old phone gave me a phone conveneced me it was better it was not had to go back the next day and get my money back go through one of the longest wait processes ever to get the phone in the first place then had to go through the hassel of returning in the bad weather the next day my daughter also has the same phone so when he said it im thinking we both thought we had this phone and didnt but we did he lied straight to my face.had me all confused lol...

I was ONE and DONE after visiting here. Never again. With the volume of people coming into this store to pay their bills, and wanting to get service, there needs to be more than ONE person handling all this. Be prepared for an EXTREMELY LONG wait and not so friendly service. Also, hope that you can understand what they're trying to say, as English doesn't seem to be the owner of this store's...

I bought a iphone from this store 4 months ago, at the time they set up my phone and even helped me to transfer all data from my old phone , recently I need to leave out of country, I went to strore they taught me how to make use of the phone without the cricket wireless. Extreamly well customer service, super nice people. The service is beyond my expectation. I could not say thanks...