Visited the Shadyside location to pick up some wiring for a modest 5.1.2 setup I recently purchased in order to ditch an old sound bar and integrate some already-owned speakers into a 7.1.2 system with a Yamaha receiver. I called ahead of my visit and spoke with Gloria, who answered my questions satisfactorily and prompted my visit.
I dealt with Joe, who was very patient and knowledgeable, and provided me with everything I needed--ample speaker wire, an rca splitter, several banana plugs...along with a brief tutorial and some weigh-in on my questions.
I am quite pleased with my new setup, and very appreciative of the service I received! I am used to home system retailers having little patience with customers not flashing hundreds (or thousands!) of dollars when discussing their needs, and can confidently say that the experience I had here put many other locations to shame--especially in light of the modest purchase I made.
If I decide to REALLY go all out with a home theater setup in the future, I will certainly put this company on...
Read moreI have dealt with Listen Hear for years. They have installed several systems in our home, and any issues whatsoever, which have been minimal have been dealt with immediately. They come the same day to trouble shoot, and if it is not major, they will not even accept money for services - you almost have to force them to take the compensation. Recently a small TV in our kitchen went bad, and I just went to Best Buy to replace it - a Fire TV for $99. I thought I could hook it up myself. Needless to say, the old system we have did not work with this - only wifi, which I could connect to myself, but we could not get our cable TV channels. I called Mike Klein, and he came over twice to get it fully operational. I would highly recommend them, not only for the knowledge, but more importantly, for their prompt, courteous and excellent service. You cannot go wrong dealing with them, as I have for many many years -...
Read moreThe entire experience with Listen Hear was great. They mounted a wall TV , and installed a Sonos sound system and Netgear Orbi WiFi system. It was a pleasure dealing with project manager Michael Altieri, and programmer/project manager James Mayer. These guys are pros who know what they are doing. The TV installation was better than expected with no visible cords or cable box. I am very pleased with the Sonos sound system and I now have great WiFi throughout my house. James gave me a good tutorial on the Sonos, answered all my questions, and proactively adjusted everything that needed to be done on my iMac, iPhone, iPod , Netflix, Apple TV and Bose Wave Radio system. Everything was covered in a timely fashion without a hitch. Highly Recommend without...
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