Luxe Redux Bridal Pittsburgh — Local services in Pittsburgh

I am SO incredibly grateful for Monica and Lauren at Luxe, they truly provided me with the BEST experience. I unfortunately had a terrible experience at another bridal salon during my first time trying on dresses because the two stylists assigned to me did not listen to anything I said and kept getting frustrated with me when I would try to tell them what I liked and disliked about the dresses I tried on. After leaving that salon confused and defeated, I was looking at Luxe and saw they had an opening for the next day and booked it with the hopes of just figuring out what I liked and disliked. And WOW, what a COMPLETELY different experience!!! My consultant, Monica, called me that evening only a few hours after booking to talk about my wedding plans, what I liked and disliked, and I told her about the experience I had that day and SHE kept apologizing for another salon's behavior. Just that initial phone call had me already feeling hopeful and she asked me to send photos of dresses I liked, a pinterest board, images of what I tried on that day, she really wanted to be prepared going in. Upon my arrival, Monica asked if it would be okay if Lauren shadowed my appointment as she was training and they were both SO kind and it felt like I was shopping with my friends the whole appointment. Monica and Lauren listened to me give feedback on what I liked and disliked about each dress and also asked even more questions to really figure out what I was looking for. They never once seemed annoyed about me not liking something and they truly took the feedback and comments I gave them and every dress Monica pulled was better than the last. But even the dresses I didn't like were still GREAT dresses. I was a little worried that I wouldn't know when I'd find 'the one' because everyone kept telling me I'd just know but as a very literal thinker, I couldn't understand what that meant, which I mentioned and Monica was SO helpful. She explained it was different for everyone but gave me examples of what it could be like, such as feeling really confident in the dress or not being able to try on different ones without thinking about the other dress. It really helped me to understand how I'd know. As we got closer to the shape I liked, I mentioned I really liked satin and asked if they had any satin dresses in that shape and Monica IMMEDIATELY knew what to pick and ran and got it. She admitted when she pulled it that the dress is not everyone's style but she told me "If anyone can pull this dress off, it's you." AND SHE WAS RIGHT. The dress felt like it was MADE for me and ALL the stylists in the salon gasped when they saw me in it and truly made me feel special. And even though we all knew it was my dress, they still asked if there were any other styles I wanted to try on just to get them out of my head, but I knew nothing else could compare to this dress so we moved on to accessories and Monica REALLY knew her accessories! She picked the perfect veil length, earrings, and headband. I didn't think I would have a cry moment, but when she had me open my eyes after putting the veil on me, I cried, my maid of honor cried, and even Lauren! They let me stay in the dress and really enjoy it for as long as I wanted, taking all the pictures I wanted and walking and standing it in to really get a good feel of it. My experience at Luxe is something I want to tell everyone, it was fantastic and I left the salon not only with my dress, but with sore cheeks from smiling SO much. Thank you so much to Monica and Lauren. Monica was truly a dream consultant and I just know that Lauren is going to make for a...

the short version: we drove ~13 hours (round trip) to Luxe Redux Bridal in Pittsburgh instead of going to a local boutique (and not for lack of options -- we're from NYC!) and it was SO worth it. i'd been AGONIZING over what to wear to my wedding and all of that anxiety melted away almost immediately at Luxe Redux because it was such a fun, supportive, chill experience. the vibes were immaculate. the dress options were fantastic. my amazing stylist (Megan) absolutely hit the nail on the head and gave me great ideas on how to style the dress, but was never pushy (if that matters to people -- it does to me, i hate feeling pressured to buy).

the long version: I reached out to Luxe Redux in a little bit of a panic because I had NO idea what to wear to my wedding, time was ticking, and it was causing me a ton of stress. They very helpfully reached out to share inspiration, Pinterest boards, etc., which I am sure is GREAT for so many people, but then they had to deal with ME, someone who was 100% sure she'd wear a suit to her wedding, going, "uh, so the problem is that I have absolutely no vision, I DO NOT wear dresses and never in a million years thought that I would be remotely interested in wearing a dress for my own wedding, please help."

as a super nontraditional bride, finding a place with the Right Vibe was extremely important to me. I was very encouraged by Luxe Redux's instagram presence -- I wanted somewhere that could DO the typical bridal salon thing but also wouldn't make me feel self-conscious about being a queer plus-sized person who has no idea what she wants, and they definitely did not disappoint! super warm, welcoming, just fun environment -- we were there to have a good time and Megan wanted to make sure that no matter how I felt about the dress I was wearing, I always felt amazing and beautiful and worthy. like, my fiancee is very conventionally beautiful and looks good in everything, but she still had a bridal salon experience that was kind of... stuffy and un-fun, and as self-conscious as i knew i was going to be feeling, that would not work for me.

ANYWAY as I said, I really had no idea what I wanted and was super indecisive/wishy washy, so I made this poor woman put me in like 12 different dresses of all different styles to see what clicked, and she never once seemed like she was exhausted or frustrated -- SHE seemed like she was having fun, so I didn't need to feel self-conscious about it at all. i went in panicked about how my wedding is only 4 months away and i don't have anything to wear because nothing makes me happy and ended up with THEE most perfect dress (and two really great backup options).

Megan also shared some great accessory ideas -- I bought a veil there as well -- but at no point did I feel pushed into making a purchase, rushed to make a decision, or "upsold" in any capacity. it was just really great, and really nice to have a stylist who GOT me (while also clearly knowing how to style more conventional brides than me). ALSO -- if anyone sees a dress on the Luxe Redux website and falls in love with it only to learn that the dress is at a different location, you can get it shipped to the store you're visiting for your appointment!

my fiancee had already picked out a dress but we loved luxe redux's boutique sample selections so much that she ended up ordering a dress from them as well, haha. so we both said yes to the dress at Luxe...

I really don’t understand how this place has such high reviews… this was one of four bridal shops that we stopped at, and the one the bride was most excited for due to all the positive reviews. But we found this to be the worst experience out of all the other shops 😅 for starters, we arrived 2 minutes early for her appointment and were snubbed at by the staff because we didn’t wait until we received a text from them to come in. We didn’t even know we needed to wait for a text, so that made us all feel super uncomfortable right off the bat. The strangest part about this whole experience though is that the brides aren’t allowed to select their own dresses?? They’re told to stand on their pedestal on the changing area and watch as the staff grabs random dresses for the bride to try. The problem with this is they kept grabbing pieces that were not the bride’s style at alllll. So then she had to keep telling the girl “no I don’t like that,” which was kind of awkward and ended up being emotionally exhausting 😅 so instead of being able to just pick out the dresses she liked, we wasted half of her appointment looking at dresses from across the room and her telling the girl “no.” She ended up trying multiple dresses on that she didn’t even like just because she felt bad. Then she found one dress that she liked, and was really excited about the material it was made of, so she told myself and the other bridesmaid that was there to feel how nice the material was. We went to get off the couch to feel the dress, and got yelled at by the staff that we weren’t allowed to touch it 😅 mind you, the other bridesmaid and I had been sitting on this couch for over an hour at this point unable to get up or do anything, we weren’t eating or doing anything like that, our hands weren’t dirty, we’re clean people, and all she wanted us to do was quickly touch the one part of the dress, but apparently that’s not allowed. So if you’re planning on buying a dress from here, know that no one besides you will even know what it feels like until you dish up the cash 😂 then to top this whole event up, the bride’s appointment was scheduled for two hours, but an hour and a half into it, the girl started making it seem like our appointment was already over and that we were staying past our welcome, so we left. It was only once we got back in the car that we realized the appointment was over 30 minutes early 😅 so yeah, overall, not a great experience, so all these other positive reviews are really baffling to me. Then the real cherry on top was that the staff went on this whole spiel about how their dresses were so special (even though they were also about to go in the trash apparently?) and from these exclusive designers and whatnot. So we go to the bride’s next bridal appointment at a different (wonderful) shop, and we find almost all of the same dresses Luxe Redux “exclusively” had, and at a slightly cheaper price! They even had the dress the bride had tried on with the nice material, so the bridesmaid and I were finally able to actually touch it because guess what, no other bridal...