Michaels — Local services in Pittsfield

The store has a nice variety of things being Its on the smaller size. The store could however use a little more customer service. When we were checking out a man asked the associate where a certain product was and her response was I don't think we carry that. My mother who I was shopping with then told the man "yes they do the last place I saw it was......" The associate may of just had no time to check given she was the only one on register but she didn't even take the time to fully understand what the man was looking for or try to help. So a little more customer service could help the...

I go here when I need some craft supplies quick or same day, but I'd rather shop online to get cheaper prices. It's too annoying dealing with paper coupons for deals on certain days on certain items. Generally, overpriced without the variety. Half of what I go in for is never in stock. The employees at the registers are friendly, but on the sales floor half of them act like you're ruining their day when you...

Im a big fan of this store. Employees are always helpful and nice. Most of them are pretty knowledgeable about the crafting items and are able to give suggestions when needed and they don't seem put out when you ask which is nice. They have a pretty decent clearance section which is fun and micheals always gives coupons to members so it's pretty rare that I pay full...