New Age Imports, Inc. — Local services in Placentia

Came across this urn/box on Amazon for my baby whom I lost so this was supposed to be special. Online it looked to be great quality but when I received it in person I was greatly disappointed. Firstly, it was not properly packaged, just placed inside a small cardboard box with no protection at all, no label that said fragile, no bubblewrap...nothing. After being skeptical because of the lack of packaging my husband and I began to check the item for any damage and to check the quality which is where we found all these flaws. The tree of life symbol looks as though small chunks were carved out of it and not evenly textured throughout, there were small and large cracks throufhout the piece, and upon opening the box a chunk from the corner came off! This piece looks like it was dropped on the floor and then just glued back together. Very poorly made. I have reached out on Amazon so hopefully we can get our money back. One thing is for certain I will not be getting a new urn/box for my baby from...

I own an Apothecary and was looking forward to doing business with this wholesaler as they do have great products, I placed a 200 dollar order with them my first time to test out the product and didn’t receive (6) of the same style item. I got everything else in great condition hence the 3 stars but when I reached out to bring to their attention I was missing my items, they told me it was basically impossible and they have “video confirmation” it was packaged. Well, can I see said confirmation? Because I don’t have the items and have no intention of not being truthful. The box I received was stacked to the brim and I couldn’t even see 6 more items fitting in that box, either. I’m disappointed because I genuinely wanted to continue doing more business with New...

Wow!!! That's my overall view of my experience with New Age Imports. I was intrigued by the products and had a massive order, which I was terrified to place. I assumed the items would not be up to snuff or that there would be issues with shipping, packaging etc. After a couple of months and with fingers crossed, I decided to place my order. Not long after I received my boxes of treasures which took me several hours to go through. Not only was everything there, but each item arrived in perfect condition, due to exemplary packaging. The quality of products exceeded expectations on all accounts. I will be making many future purchases. Love...