Grocery Outlet — Local services in Placerville

This store is hit and miss. Im not complaining. It is, after all, a discount store, so you couldn't expect everything to be top quality. The 3 star rating isn't about quality of goods. I find plenty of things to buy that I am completely satisfied with. It is about the service there, which is also hit and miss. More often than not, I feel pretty ignored here. Employees constantly avoid eye contact for fear that they may have to actually help someone.. The worst though is the checkout lines. 2 differeng times I have stood in line for 10 minutes or more to have a new check stand open, and instead of helping me, or anyone else that had been Waiting in line, they helped another employee first! And it wasnt an employee that was on the clock and needed to get back to work. That I could have at least understood. One of the times i said something about how rude that was to the checker and she scoffed at me... Just made a sound. No apology. Nothing. Then again, once in a while, there is a nice, helpful, smiling employee there that off sets the balance. I still shop there. I just don't...

Every now and then they mislabel their products' price and they don't always honor it. But today was the last straw...I told manager JUANITA that my chicken broth was $1 more on my receipt than priced on the shelf. She said she'd walk with me to shelf and check. We got there and she clearly saw more than 40 boxes of chicken broth on 2 shelves (1 with a price showing 99c and the other not showing any tag at all. She took down 99c sign and her, along with 2nd manager SETH said "Not honoring at all". They know that they need to have their stockers check the tags when they put new items on and they DON'T...their excuse is "people change them or take them"...well it's funny how there's no label on either shelf saying "Chicken broth"...and who in the H-E-🏒🏒 wants to keep a tag 🤬. Got my full purchase refund and NEVER RETURNING TO PLACERVILLE...

One of the best neighborhood stores in Placerville. Prices better than all the others as long as you don't mind not being able to count on the same products week in and week out. You'll find an ever changing line of various products. The staples like Milk, Eggs, Bread, Butter etc. are always the same and you'll find them in the same spot. They carry everything one needs to feed a family on a budget or if your by yourself, you'll appreciate the savings. Try them once for your weeks groceries then go to any of the other Big chain stores and see if you save as much as they claim. I did and was pleased to find their products a whole lot less expensive. The checkers are friendly and know their store as well as the stock people. The whole package, products, friendliness and best of all saving money keeps me coming back...