British Imports — Local services in Plymouth

This place. And my little story…came here on one of the rainy Saturdays. Having lived in the U.K. and being married to one of their citizens, I thought this would be a fun journey. Now I have to mention, we did live in the U.K. during the last World Cup or as the Brits would like to believe, the time of homecoming. During this auspicious time, kids who didn’t have the income for the posh Three Lions footie shirts, taped entire chocolate bars, the brand is called Lion, to their white Tesco tshirts. You would see them on the tube, the bus, walking to the pub. It was creative and hilarious, witty in only the way Council Kid could be. I was incredibly impressed with this Lion candy bar genius. Fast forward years later and we walk in this shop, boom! The candy bars are there. It brought so much joy to me and o was laughing with admiration and love for my adopted British people and nation. Well? The owner wasn’t having it. No laughter in her shop. She shot me a death stare, even my hubs was shook. And then mentioned to a customer about “people laughing…” As we were checking out, I was trying to explain my joy, my hubs wanted to purchase some pies and she rang up the two chocolates for $8 and sent us packing. I mean? In the days of The End of the World, can’t we all have a laugh and just get along? (Please note; it didn’t come home but the Three Lions tshirts went on to be a...

THIS WOMAN WAS THE MOST UNPLEASANT HUMAN BEING I HAVE EVER MET. I HAVE NEVER BEEN TREATED THIS POORLY AT A CUSTOMER SERVICE SHOP BEFORE! I was looking around the store with my cousin waiting for my mom to come- After I circled around once I went back to the tea section and was looking at all the tea trying to decide what I wanted. Then I feel this woman staring straight into my soul and sighing. So of course I think oh maybe she needs to get over here and place some things on the shelf because she was holding some boxes and an exacto knife. So I move over to look at some tea cozies but she follows me. And while I look at the tea cozies she is just staring me down so then I move to the other side and she shuffles over basically like runs over and says(in the most unattractive British accent I have ever heard) “Ok I fink you’ve seen enouf of the whole store. Do you need me to show you the door.” But this wasn’t even said in a kind way- This was not how you talk to a customer let alone another human being that did nothing wrong. I was appalled by her behavior and the way she made me feel for the rest of the day. DO NOT SPEND MONEY HERE. OH! BUT THERES MORE! SHE LITERALLY CLOSED THE DOOR AND LOCKED IT BEHIND US AND PUT THE CLOSED SIGN UP LIKE- It was 2 and the store...

I’m adding an update as we put in a mail order that arrived yesterday, as we were missing our Yorkshire Gold & other faves. The owner promptly filled our order, packed jarred items like clotted cream carefully as well. She’s a trustworthy & conscientious merchant! A wonderful shop & mail order business. A few years back my daughter & I spotted the shop while exploring downtown Plymouth, MA. I'd never seen so many British products in one place & we stocked up on favorites like Yorkshire Gold. The owner is a delight & very helpful. Reasonably priced too! I recommend British Imports...