Cricket Wireless Authorized Retailer — Local services in Port Lavaca

Cricket is the worst, and the CSR's are uninformed and rude! We switched one of our 2 Cricket kid's lines to Verizon today. We were told that everything went through and we were good to go, so they cancelled our 1 Cricket line we requested. Well, the "port # switch" didn't end up going through successfully, so in order to successfully switch the phone number over to Verizon, Cricket wanted us to pay a $45 reactivation fee to reactivate the phone (for 2 seconds) to switch the phone # over to Verizon correctly. They were very rude and unhelpful, after they turned the line off in the first place, because we were "good to go." After spending 2.5 hours on the phone with a Cricket CSR and a Verizon CSR simultaneously, we said f u very much and ended up cancelling the other line with...

Store sucks and service sucks. Went in to buy a charger, didn't had it. Had to go to the convinience store and buy one. Went to cancel a phone number, couldn't do it. Had to call costumer service. So what are they for ?? Went to buy a phone and they made such a big deal on information and details. They literally made us do all the work. They said it's because of personal info, but all the info they asked was in their system. I got fed up with them and I went to best buy and bought it with a swift of a...

Manager is very unprofessional, hung up on me when I asked for help for something they did wrong. Went in just to buy an I phone and they upgraded my account and added insurance without my permission and refuses to refund me. When I asked to speak to the manager she was rude, would not help and...