GameStop — Local services in Port Orchard

Do not do the trade program unless you have no choice or time your best bet is to either sell on fb market place or Craigslist hell even maybe you could sell at a yard sell. They do not pay but a mere fraction of the price you paid even on new or current games or systems if at all. I had to find gas money for an emergency AND THE dude took off over half of the trade price of two items of the sites website for the exact item for (him needing to refurbish Or fix) while I might understand for a disk (still playable only a few Little surface scratches) but he took more than half the disk cost of trade value so a $9 cash trade ended up being$4. The second item was a wireless controller the trade value was $12 he took I think $7, for I don't know what reason because the controller we were last using less then a well prior without issue and there was not any damage anf even had batteries still that worked and no toggle issues or button issues either, then to top it all off i had to prove on (my) phone that Another item I was still tradable and was up on the site as tradable, he claimed it wasn't until I showed him. Horrible place you would get so much more selling your trade...

I have had some pretty awesome experiences at gamestop's around the USA, however, the one in small town Port Orchard was unbelievable. A previous reviewer by the name of Roderick said it best when he wrote, "The return policy alone makes this place completely ignorable. More often than not it feels like they couldn't possibly care less about customers present." I wanted to return a "new" unsealed game purchased a day ago that was not in working condition for a game in working condition (or refund). The female manager (do not care to remember names much) told me, "you have played the game, therefore we cannot accept it." The game did not get passed 15min of intro dialogue before freezing up.

Thankfully, a gamestop store with superior customer service skills in Seattle exchanged my game. I am going to give the benefit of the doubt that perhaps the line of communication is not universal between all branches, or she was a newly trained manager, or perhaps it was just her "off day". We all deserve an off day. My problem is solved, but not by Port Orchards branch which is why I felt the need to leave a review...

I usto go in there the guy was super friendly not so much any more.

not sure when they hired new people service was decent but the clerk started complaining about how an older gentleman wasn't using her pronouns and the audacity of it . Like it was his fault and he should know. I then spoke up stating the way older men respected women was different they used honey hon or sweety . To state how beautiful women are. She got ultra offended and her co worker stated "I'm off the clock so I can say something"

had to chime in something to the effect of why you so defensive . As if it's my job to just accept her attitude. I have an uncle's and grandfather both used some of these terms. Both are very respectful of women.. this is not ok

I will not be shopping here again. I guess being reasonable and understanding is not woke enough. Maybe GameStop should do a better job of filtering...