Staples — Local services in Port Orchard

So many reviews about Amazon returns, this location is highly better than the ups location across the road because the employees here have always been calm or quiet and usually kind When I've brought Amazon returns they have taped it up for me and printed out the label. That seems to have changed and I was not prepared to pay for the label and another customer kindly paid for me. Please print these for free again The only reason I enter staples is to return something, and I almost always end up buying something from there So these returns being here do bring business But if I have to start paying for things to be printed, I'll just go...

I’m honestly baffled by how this business is still operating. The level of incompetence displayed by the employees at this location is staggering. It’s clear that basic customer service is completely lacking. To make matters worse, Amazon returns here are a complete joke. I was told that, despite Amazon providing a paid QR code, they couldn’t use it and that I had to package my return and print the shipping label myself—completely contradicting the instructions Amazon provided. Waste of time and fuel. I’m left wondering how this place stays in business with such unprofessional and untrained staff. Highly recommend...

My wife recently visited the Port Orchard Staples to return a box of printer ink that was personally recommended by one of their sales associates as the correct match for our printer—also purchased at that same location. Unsurprisingly, the ink turned out to be incompatible. Even more impressively, the store then refused to accept the return, despite the fact that their employee was the one who misinformed us.

So, if you enjoy being misled by undertrained staff and then held responsible for their incompetence, by all means—shop at Port Orchard Staples. They’ve truly mastered the art of disappointing customers...