Do not waste your money! I told a rate of $55/1/2 hour. The appointment was for 12:30, Mike arrived at 12:37. He said he fixed the 2 things I wanted - connect laptop to printer and connect other computer to internet. He was finished by 11:04 and then charged me $65. I asked why and he said he was here for over 1/2 hr. Sorry but 12:37 to 11:04 is not 1/2hr - it's less. Then to boot, when I went to print, it went to a different printer. I called their office and asked that they send Mike back - she said I could fix the problem myself. I said no, send Mike back or I would cancel the credit card. She hung up on me. Two hours later I left a message. Mike called me back and said he was putting me on the "no service list". He finally relented and helped me do what I paid him to do remotely. What...
Read moreHighly recommend! My work computer crashed on me during the pandemic. I googled computer repair in the area and decided to go with Sungeek based on reviews and what a great decision it was; super fast turnaround and great customer service! Mike and Kim are awesome, they listened and understood the issue and fixed it. Not only did they fix my problem but they were able to advise me on upgrades I was looking to make with my computer. My computer is so much faster and efficient after they repaired and upgraded it. I called back with another very minor issue I was having with my computer and they were able to help me right over the phone. Thank...
Read moreHave used them twice. The first time they analyzed my computer, found the hard drive had stopped working, and recommended buying a new computer (as it would cost more to fix the old one). Cost was $39. So far, so good. Today I contacted them and only had one question, What's the best place to buy SDRAM? (they don't sell it) They refused to recommend anybody and said they would only discuss it if I had them install it. I found this attitude unfriendly, ungrateful, and certainly not customer focused. They get a 4.5 star for my first experience and a 0 star for my second for an overall rating...
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