AnswerForce — Local services in Portland

Let me tell you about my pleasant and professional experience with Eimaan. I was inquiring about the service on the chat but I had to go to an appointment. This morning I just into chat just to get some information NOT TO JOIN. I put in my contact information in the chat and like 15 seconds later the phone rang. I was like Wow that is real customer service to respond to do a follow-up call. Eimaan was the consummate professional, with product knowledge concerning the product, business savvy, and was courteous and explained all the features. (I could tell she was smiling through the phone) All professionals that talk on the phone should remember that because Eimaan's genuineness came through the phone I have been in healthcare customer service for 25 years and am qualified to say Eimaan is the best of the best of the best. She spent 1.5 hours answering every single question and as result, I am proud to say I signed up today because of Eimaan with AnswerForce. She was fantastic she help me fill out the professional script and talked integration of CRM which I really needed. I am thankful that Eimaan help present my new business in a professional way. GREAT...

Our company recently migrated to working remotely and we needed a new solution for answering our main "front desk" number that is given to all clients, partners, etc. Since we no longer have a physical phone, we needed a solution that would allow our clients to call our existing phone number and to be routed to appropriate internal individuals. After much research, we decided to work with AnswerForce. They offer 24/7 receptionist and allowed us to tailor the conversation to collect important data prior to warm transfer to appropriate internal team members. The onboarding process has been awesome. Narendran from the Onboarding team was amazing and took such great care to help us get set up. He was patient and walked us through each step. He has also been proactive in following up to check in and to make sure everything is working to our standards. It has been nice to talk to the same person within the company to build rapport. So far, our experience has been smooth and AnswerForce seems to be a great solution for our remote team. We are very pleased with the service, functionality,...

The onboarding meeting was amazing. All questions answer. Our client portal is amazing. I sent a message today because I forgot to ask how to forward my google number I use for one of our remote locations to the answering service and Krishna was quick to respond and help me figure it out.

The options to this service is amazing. All the addons and ways to connect and synchronize the account to our software makes it worth every penny.

I will be honest I checked with 5 answering service companies and Answer Force really stood out. Which is why we decided to go with them.

I cannot recall our onboarding specialist's name, it may have been Lilu, but she was a champ for stepping up last minute and doing our onboarding meeting because there was a bit of confusion on the start time.

We are looking forward to the peace of mind that will come with having our missed calls for our three office locations answered 24/7 by Answer force with a script we...